CASE Animal Hospital

Today was my first time bringing my dog here for emergency services. Everyone I came in contact with was pleasant, professional and caring. I am very impressed with this facility and how they handled everything.. Molly, at the front desk went above and beyond. Dr. Ali Haghnazary is who saw my dog. He took the time to review all the records I brought in and after examining her he came to talk to me about his findings and what his thoughts are regarding her symptoms. He was gentle, compassionate, really listened to me and I can tell he really cared for not only Lucy, but for me as a concerned dog owner as well. He didn't put my dog through a bunch of unnecessary testing, rather he gave options and guidance on what he thought are the best next steps. Although We still aren't 100% certain of the cause of her symptoms, I left feeling more at ease then when I went in and we came up with a good plan to get us closer to what's going on with my sweet girl. Thank you Dr. Ali and the entire team.

posted: 09/19/2023

Mike & Dr. Yang were able to assist me and my golden doodle who got himself into trouble. Very knowledgeable staff, nice facility with great amenities. Other hospitals were unable to take him because it was a non trauma incident. We went in Saturday around 12 am and Case Animal hospital was able to attend us as soon as they could. Will highly recommend for anyone seeking urgent care at any time of day.

posted: 08/13/2023

CASE Hospital (open 24 hrs!) is everything a pet parent could want when it comes to urgent pet care. My dog had an emergency after 10pm on a Friday night. They swiftly answered my call, urged me in, greeted me at the door, and took my pet in for examination right away, all with such kindness and compassion. I felt they were treating me, the nervous pet parent, as well as my dog! The entire staff was fantastic and so kind. I am so grateful for them. The veterinarian quickly and confidently provided thorough care and honest recommendations. They even gave me documents to take home in case I wanted to return to my own home vet the next day. They explained their assessment to me very well and ultimately let me make the decisions on my dog's care, which I greatly appreciated. My anxious Australian Shepherd was surprisingly comfortable with the office and staff, despite his medical emergency. The facility itself is also incredibly clean, professional, and welcoming, I was wildly impressed! Compassionate and thorough pet & pet-parent care at it's finest & all with a sense of urgency that is much appreciated. I feel so comfortable knowing I can rely on CASE if my dog has another emergency at any time of the day or night. Thank you, CASE Hospital!

posted: 07/10/2023

Best Vet I’ve ever been to and I’ve been to a lot over the years. My sweet Yellow Lab ‘Sadie’, 14 yrs, was at the end of her life but unfortunately it was Labor Day weekend so my usual Vet, and most Vets, were gone for the long weekend. Sadie’s suffering became too much so I was desperate and searched for “24 hour vets in my area”. I gambled on CASE because I didn’t know what else to do to relieve her suffering. Even the meds my local vet had prescribed were not doing anything any longer. This was 3:00 AM. I called in advance, not even expecting anyone to answer the phone, and talked to ‘Mike’. He could not have been more supportive. They were ready for us when we got there, with a gurney to take Sadie in. The staff there couldn’t have been any better. So much compassion. So attentive. Every item and every service was explained to me before they charged me and the prices were very fair. In the end, Sadie passed over the rainbow bridge. As grim as the situation was, the CASE vet and staff were exceptional. Thanks so much to Mike and Dr Yang, and the entire staff.

posted: 09/03/2023

This hospital has a remarkable team that goes the extra mile to provide exceptional customer service. They are not only compassionate but also highly knowledgeable in their field. The staff takes the time to listen, understand, and address any concerns. Their dedication to the well-being of pets is evident in the personalized care they provide.

posted: 06/14/2023