Country Pet Hospital

PLEASE DO NOT TAKE YOUR PET THERE! I’m sure you can try as much as you want to find a worse place and you will fail. I don’t have enough words to describe the horrible experience, first the stitches they gave on my cat look like they were made by someone that never did stitches before it deeply hurts my eyes to look at! second they gave the cat back on the carrier with feces and pee all around (WITH THE “STITCHES”) and told me I could clean the faces and pee at home AFTER CHARGING 1029 DOLLARS!!! No animal deserves the experience to go to what they have the courage to call Country Pet Hospital unfortunately I learned the lesson in a really bad way. Will be really lucky if his cut don’t get infected again since they delivered him in really unhealthy conditions inside the carrier. I said and I will say again no matter how bad you pet look it will look worse if you take him to this “hospital” if you can even call that. They will give you bad service and overcharge you. Please someone shutdown this horrible place

posted: 03/03/2025

My name is Rebecca Medina and let me start by saying we will never take our fur baby there again! We took our baby their on sep 24, 24 and got her allergy shot. For some reason they don't give the shots in front of you so you can see what they are giving them if they even give them the shot of what your paying for. They prescribed her 7 day of antibiotics and allergy meds a substitute for benadryl. The shot from the allergy med usually lasts my baby 2 to 3 months. Just as soon as she was done with the antibiotics the itching started again so has the smell of infection and skin breakage. There is no way they gave my baby the shots I paid for! Then to add insult to injury when I called them to tell them they said we'll the shot can last a minimum of 4 weeks. According to the Dr. He said it would last 2 months, but either way my baby has had the shot before and it does infact last at least 2 months. So of course she said you can bring her back but you are going to be charged an examination fee again, I asked why when this is a problem she was already seen for and you did not fix. My baby also was throwing up the allergy pill they prescribed, so I had to stop giving it to her, when I called about that and told ASHLY I gave her the pill at 11 it was now 3:30 and she threw it up and was not able to keep anything down. Ashly proceeded to call me a liar she said the pill would have already been digested. You think by her knowing that she would know there was a problem, but no she kept telling me I was lieing, when I told her I have the picture of it she hung up. I WILL NEVER TAKE MY BABY THERE AGAIN this was all from one visit my baby is traumatized now from going places, they did not infact give her the medication they charged me for and the medication they gave made her worse than she was. We are reporting this to the BBB also I'm reporting this to the vetinary medical board CA GOV BREEZE. Nobody she subject their baby to this or themselves. Ashly is very unprofessional and should be replaced does not care about our pets it just a job to her. The hospitol should be investigated.

posted: 10/23/2024

I unexpectedly found myself contacting Country Pet Hospital last week because my dog was bit by a rattle snake in our backyard. After a quick online search, I saw they were only a 5 minute drive from us. I contacted the vet right away to verify that they had the antivenin on hand - the front desk confirmed that they did and also gave me a heads up for what to expect from a pricing standpoint. Within 10 minutes of the bite taking place, we were standing in the office checking in. My dog ended up requiring 4 rounds of antivenin and was stayed at the vet from Thursday to Saturday. During her stay, I was in constant contact with the staff. Any time Dr. B recommended another round, the staff would call and get my consent. A big shout out to the entire staff for taking care of my fur baby. A special shout out to Lyn who went out of her way to comfort me and keep me updated during her shifts. She even checked in on my pup during her off days. I I'm afraid to think of what outcome we would be facing if I didn't visit Country Pet Hospital. Thank you for saving my dog's life! I appreciate the transparency, communication and thoroughness by the entire team.

posted: 05/06/2024

Full on scammers, brought a pet that knew to have worms to get a prescription of dorantal and was almost manipulated into getting unnecessary surgery. When I express my displeasure with being lied to and ripped off I was assaulted by one of their vet tech (some leathery bat that is in need of a serious attitude adjustment). Do not go here.

posted: 10/26/2024

I had to get vaccinations for my senior Schnauzer so I could take him to a groomer who required proof of rabies vaccination. They got me in within a few days of me calling. The staff were very polite and treated Rocky very well. The vet gave Rocky a thorough exam, made some recommendations, and soon, the assistant came in and gave him his shots. Also, I felt the charges were reasonable. I'll take Rocky back now that he's all cleaned up to address the issues I was told about.

posted: 07/09/2024