Banfield Pet Hospital
3.7 (60) 26761 Aliso Creek Rd, Aliso Viejo, CA 92656, USAHours:
Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: Closed
How to Save Money at Banfield Pet Hospital
Schedule Regular Vet Visits
One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.
Price Shop for Pet Prescriptions
Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.
Pet Insurance
Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.
How Do You Choose the Right Pet Insurance Provider?
Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:
Rating | Provider | Total Review |
---|---|---|
4.4 | AKC | 893 |
4.5 | ASPCA | 11,886 |
4.9 | Embrace | 18,555 |
4.9 | Fetch | 26,396 |
4.2 | Figo | 2,619 |
4.6 | Hartville | 171 |
4.9 | Healthy Paws | 10,205 |
4.9 | Lemonade | 808 |
4.6 | ManyPets | 2,383 |
3.8 | MetLife | 738 |
4.8 | Nationwide | 21,412 |
4.0 | Pet Assure | 13 |
4.5 | PetPartners | 115 |
4.3 | Pets Best | 12,996 |
4.7 | Pumpkin | 1,696 |
4.6 | Spot | 8,169 |
4.9 | Trupanion | 60,966 |
4.8 | Prudent Pet | 1,832 |
Or, you can simply get a fast quote from multiple providers and go from there.
Thinking of insuring your pet?
Get Quotes & CompareGetting to Know Your New Vet: Essential Questions to Ask
Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:
Tell me about your experience with [pet type].
Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.
How do you handle emergencies?
You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.
How do you communicate with pet owners?
Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.
Are there any breed-specific health concerns I should be aware of?
Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.
Do you have any questions for me about my pet?
This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.
Bonus question: Can I take a tour of your facility?
Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.
Reviews from Google

My 1 year old Labrador , Callie, recently got spayed with Banfield Aliso, and I couldn’t be happier with the care and love she received from the staff! They very much care about pets and their owners, and I felt very comfortable with my pup being there. They also answered all my questions and were very helpful advising on her after care. Thank you all!
posted: 02/26/2025
Update Mar 2025: I have contacted Banfield a number of times over the last year to sort this bill out and have received no help. Save your money, your mental health and your pet’s well being and do not use Banfield. Sadly I have several other pets and have happily paid for their fair, high quality and itemized vet services at Niguel Animal Center, but this was not the experience I had with Banfield at all. My visit itself was okay, but to say you pay for a subscription and get care for your pet is a lie. I had a dog I was adopting from a friend and took her for ONE visit for a dog I had for three days. I not only paid for the subscription, but they had me pay an additional 250 for the visit. The dog ended up attempting to kill my other pet and had to go back to its original family, I had the dog a total of three days. When I called they refused to let me terminate the contract and said I either needed to pay for an entire year or pay over 500+ for the first visit, when all that was done was checking for a bug and an antibiotic. Overall very criminal and if you have to cancel for any reason you’re screwed, in addition to having to pay for more than the “subscription” in the first place. I use another vet for my other pets and recommend using someone who gives you honest pricing upfront and allows you to cancel instead.
posted: 03/04/2025
DO NOT TRUST this location! It is filled with inadequate, misleading information and ignorant management. After forcing my (minor) child into signing a "Health Agreement" in my absence (apparently they get some sort of reward for signing people up), they decided to deny their violation of the Fair Consumer Act and denied removing the account. Needless to say, their supervisor is not educated nor capacitated to understand the legal implications of their actions, especially when I am the ONLY owner of the account. She stated she didn't care and that I would have to sue in order to get the account off my record.
posted: 12/01/2024
The staff and doctors provided the gold standard of care for my little pug! She always gets itchy skin and smelly ears during the summer and fall months, and they helped us find a solution that works for us.
posted: 12/04/2024
Banfield sucks. We’ve had a wellness plan for over 12 years and our Lucy just passed away. We called to cancel the program and they said we have to finish paying off the contract. Zero compassion. They asked us if we just want to pay it all right now. Ridiculous. Banfield sucks
posted: 08/16/2024