VCA Mission Animal Hospital

This is the only place I have used since I got my dog 8 years ago. He is a large white Shepherd that gwts extra defensive every time I bring him in. For years I have requested a full check up but the doctor refuses to sedate him which is the only way to fully work on him. He has set up plans other than sedation that’s never worked and I have over and over requested sedation to no avail. His last advice was to send him to behavioral training (how long for an 8 year old dog?) After 8 years with no check ups or examinations I finally visited another hospital and on the same day they did sedate him and through X-rays and examinations he was found to have numerous issues and infections and is now being treated. These problems could have been taken care of years ago but when you have a vet who seems frightened just being in same room it is very disturbing. To all of you out there with large dogs DO NOT go there. I am just glad that he is getting the necessary care that every owner wants for their pet.

posted: 03/06/2025

I been coming here for about 18-20 years. I would say pricing wise this place is pretty expensive. From getting your shots to pets getting neutered/sprayed. Pricing wise it’s up there. I would say a positive has been the vet doctors. I haven’t had a bad experience with any doctors yet I been coming to Dr Park as my regular. If Dr Park is not there then Dr Kaplan. Again no issues with the doctors since they do a good job. My only complaint is the training from the front staff. I don’t know if I should blame how there’s a constant turnover of staff here. Some of the front staff is not well trained and I get it. I even ask the staff all the time if my puppies were fully vaccinated and if they need any more shots because we do take our dogs out on walks. When I finally need to board them the front staff tells me I have incomplete series and my pups can’t be boarded. That enrages me! I mean the reason why I ask if they are fully vaccinated is because I want them to be fully protected when I take them on walks or when I need them to be boarded. The time when I need them boarded they said oh you need two series and cause they are puppies we don’t want to risk it. Why do that to me when I been a good paying customer for the last 20 years. Things like this is because staff are not well trained and when you need help they turn their backs on you. Now I just need to schedule a vaccination but decide if I want to stay with them or not.

posted: 01/11/2025

This is a really nice vet and I'm disappointed I moved away and won't be able to use them anymore. The front desk staff is friendly, I never had to wait too long, and Dr. Kaplan is a very kind, comforting doctor. He always presented a wide range of treatment options and I never felt any judgement for taking a less invasive route.

posted: 01/03/2025

The people who work are super nice. But. I have an issue. They wanted to do an surgery cost over 500. The vet looks at my dog less than 5 min.. said she had a painful foxtail... and I didn't have that on hand..but i did take an 2nd job at night delivery food to help. Yes I do have the record.. so the workers are super sweet super sweet called to check text... Awesome 👍👍👍.. but one night her body temp goes up we rush her to another vca that was open at 8 pm. The Dr comes in. And really really really really takes her time looking at her foot. Said hold on I don't think it's a fox tail. I'll be right back. She takes my dog to the back .. comes back 5 min or a bit more. She said ok I made an incision no fox tail but you have a great puppy. She didn't clench. Growl. Nothing. She said it could be she was bit by a but or a cyst. But no fox tail. No surgery.. and paid 85.00. and my dogs foot is back 💯% better can't tell anything was wrong. Keep in mind they are very sweet but I'm not sure about what goes on behind. Because my dog was in pain badly for a week and this vet could have looked better at her. Less than 5 min... Just sad. I wouldn't recommend the vet. It wasn't cool... Yes I do have all documents bills etc...

posted: 06/26/2019

Me and my family take all of our family pets here, Great service, the staff here are very compassionate and are all so friendly and extremely knowledgeable and truly care about each pet that comes in. I highly recommend VCA Mission Animal Hospital.

posted: 09/05/2024