PoCo West Animal Hospital

Our kitty took a fall and was limping, but our usual vet didn’t have any openings. We called here and were told we could bring her in right away, so we did. Such a relief! We waited a bit since the vet was taking care of his appointments, but he was able to see us and take care of her which was amazing. He was friendly, great with the cat, thorough, and explained our options clearly so we felt comfortable. Price was very affordable, especially for being a last minute visit, and the receptionist/assistant(?) was very friendly and attentive as well. Very happy with our experience here. Thank you so much!!

posted: 10/05/2024

Absolute excellent in care and professionalism. Friendly staff, knowledgeable, and very understanding. They have helped our little Cookie twice now and done it so perfect. Absolutely recommend him and his kind and caring staff. Thank you🙏🏻

posted: 11/19/2024

My dog injured his front paw. My regular vet was off that day, so I took him to this clinic. Here is my experience: Vet himself is standoffish and not very friendly. Examination was conducted on a dirty floor, although a proper table was attached to a wall just 2 feet away. Visit took about 18 minutes, I paid $537.00 for – among others- $50.00 for bandage application (14 inches of bandage and less than a minute to apply it), wound cleaning and flashing (5 cc of saline water, iodine applied using a syringe so about 5 seconds) and X-rays to make sure there was no foreign objects left in the paw. 2 hours later, the dog was yelping in pain as the bandage was applied way too tight. 11 days later, after all antibiotics were completed, the paw was still infected with a lot of pus coming out. A sliver of wood was left in the paw and was causing the infection to continue. But I paid for the X-rays to make that this would not happen! I questioned the Vet about it and was told by him that he does not know how to read or interpret the X-rays and that they should have been sent out for interpretation. Excuse me? If the Vet does not know how to read the x-rays, why did I pay for $220.00 for them? Wow…. Very frustrating experience, I will not be going back.

posted: 08/14/2024

Dr Saeid Arefi is a very good Dr. Have two dogs and been to many different vets in the tri cities. He is the best and doesn’t upsell treatment that is not required. Don’t waste your time with other vets. Highly recommended

posted: 12/11/2024

Today I took my girl to here by the veterinarian's knowledge and professionalism. The prices were also very reasonable. However, I wasn't comfortable with the assistant's handling of my girl during the vaccine process. While their demeanor was friendly, I felt more confident holding her myself. It's important for the assistant to be confident when handling pets during procedures to ensure their comfort and safety. On the other hand, the doctor was extremely confident and handled the microchip implantation process very well when the assistant wasn't able to hold my girl as securely as needed, because she was trying to be nicer which I appreciate her behavior but it wasn’t right thing to in my opinion. Overall, I was happy with the doctor's expertise and the affordability of the services. I would recommend this clinic, but if possible, I would request a more experienced assistant for injections or give her permission the she can be aggressive while holding her.

posted: 05/26/2024