Central Island Veterinary Emergency Hospital

Our little baby Boston (12 years old) deteriorated quickly with kidney disease over the weekend and we had to head into CIVEH at 3am Monday morning. The clinic was peaceful and clean, and the staff were very attentive and compassionate. We were met with empathy and understanding and advice for our little guy. Unfortunately we had to say goodbye to our little boy at that time, but the vet was very compassionate and helpful. They gave us time with him and walked us through the process. We were pleasantly surprised that we were able to get his ashes only 4 days later. They were very professional and "efficient" (if that is the appropriate word). While we hope we don't need to access this type of service again, we are very thankful to have the option. Thank you to everyone at this clinic for making it possible to have this service available for our beloved pets.

posted: 11/22/2024

Our Golden had been having some tummy issues and was very lethargic. We were at a loss of what to do. I called in and spoke with a super kind vet and he assured me that if needed, they would be there to help. We monitored her and decided to take her in the following morning. The staff at the front were so welcoming as well Dr Mathew Geunther. He did not push any type of tests and allowed us to make a decision we felt most comfortable with. After having the anti nausea, our little love was finally starting to act like herself again. Thank you to all the lovely staff at Central Island Vet. We are so thankful you were there to help!

posted: 09/16/2024

I am so so grateful this service is available to us. They have always been very kind and reasonable considering they are an emergency vet. Unfortunately, people dont understand that private medicine is very expensive, which is exactly what pet care is. These guys dont get enough credit for the incredible work they do, not just emergency triaging for our best friends and family members, but also, social work and care for their humans. Cannot express how relieved I am that they are still available, they are a luxury many of us would suffer greatly without.

posted: 12/22/2024

They told me wait times would be 4-8 hours when I have a cat that just gave birth to kittens. My cat may have a neurological condition as her one eye is dilated. Every thing I read told me to take her in to emergency. But apparently potential brain injury or a neurological disorder is not emergency enough as they wanted me to wait around for potentially 8 hours just to get her triaged. Not impressed. They couldn't even give me a potential eta so I could go home and have her with her babies until she could be checked. Terrible service. Extremely disappointed.

posted: 09/08/2024

I cannot thank you enough for the incredible support you provided for me and my sweet boy before he passed. He was a vibrant 14-year old pug who went into respiratory distress on a Saturday night on Gabriola island. We were stuck there until we could catch the ferry on Sunday morning. Your guidance over the phone to help keep him as comfortable as possible, your responsiveness, knowledge, care, and compassion during an incredibly difficult and distressing time will never be forgotten.

posted: 06/13/2023