Tempe Lake Veterinary Clinic & Pet Resort

I definitely won't be bringing my dogs to Tempe Lake Vet C and Pet Resort. I paid too much money for what my dogs received. I am very disappointed and don't recommend dogs lovers to bring them there for boarding. The regular runner is only designed for the handlers to clean it easy but not for the dogs to lay comfortably. There's a big canal in the middle that doesn't allow the dogs to lay flat on their bedding that I brought, which wasn't even used. They gave my dogs old rags, and in the only picture they sent in 9 days, my dogs look sad and helpless. My dogs feel secure sharing a kennel, but the runners they have are not designed well. The reports I got were the exact same for both dogs and not really accurate. Seems like the staff only copy/paste the reports. I'm really disappointed and I'm looking for a better boarding facility as we speak. Blaming the weather or an active dog is not what I want to hear. It's your business....do it right!

posted: 08/21/2023

This facility abused, neglected and harmed my dog. If I’d have not picked her up, I’m afraid she would have died. I gave them a happy, well loved and cared for dog and they gave me back a zonked out, despondent shell of a dog. The hospital manager Alina is stonewalling, sidestepping, back-channeling. She is supporting and hiding the abuse and harm of animals as a hospital manager. Think about that. DO NOT TAKE YOUR LOVED PET HERE!

posted: 05/19/2023

They are friendly and courteous. I made an appointment and didn't have to wait long. My dog Cash is 17 years old and his Doctor was Dr. Reid. That's his first name. He was excellent. The staff is really great too! They treat him well and make us comfortable. I'm always nervous taking him in to the vets, but this Vet Clinic is calming and they take time to explain everything. I highly recommend them to any dog parent.

posted: 01/25/2023

NOT A GOOD EXPERIENCE FOR A NEW PUPPY I came to Tempe Vet Clinic with my 3 month old border collie for her first checkup after getting her from a breeder. The front staff was kind and welcoming but I was not pleased with how the technician handled her given it was her first time at this new facility. She was doing things to her that made her uncomfortable and did not take the time to try to make this first visit a pleasant experience. This was important to me as I didn't want her vet to be a place that brings her anxiety in the future. I was uncomfortable watching and asked if they had treats or peanut butter (so that I could at least aid in distracting her while she was being handled) and the tech only responded with "Yes" but did not even go to get a treat or offer any kind of toy or anything to make the experience a positive one for her. In addition, IF YOU GOT YOUR PUPPY FROM A BREEDER WHO ADMINISTERED THEIR OWN VACCINES, DO NOT GO TO THIS CLINIC. They do not recognize breeder or home-administered vaccines. (There are clinics in the valley who do recognize breeder administered vaccines, and even allow you to administer your own vaccines from home). This vet wanted to restart her entire vaccination schedule FROM SCRATCH. My puppy had gotten her second DAPP vaccine only 2 days prior to me taking her to the clinic and this vet administered an oral Bordetella vaccine during our appointment! Later on I got a referral to another vet clinic which does recognize breeder administered vaccines and they told me that administering Bordetella so close to her DAPP vaccine could have compromised the way her body responded to BOTH VACCINES. This has turned into such a mess. Please SAVE YOURSELF THE TROUBLE, I highly recommend Applewood Vet Clinic as they DO recognize Breeder administered vaccines and they were VERY accommodating with going slow with a new puppy. After my friend's experience at this clinic, he friend took his puppy (sister to my puppy) to Applewood and his experience was completely different there than at this facility. The tech at Applewood that first saw her took the time to sit down with her to make sure she was comfortable approaching her BEFORE handling her, they prepared a cheesy lick-mat for her while they performed all their procedures on her and spent a whole 40 minutes explaining their recommendations in great detail (none of which the staff at Tempe did.) I want to give this clinic the benefit of a doubt, maybe they were in a rush that day. But I will not be returning and would not recommend this clinic.

posted: 09/29/2023

My dog has been going here for a few years now since he has valley fever and it always takes forever to to get a prescription refill. I even tried having the prescription filled somewhere else but then the doctors here take ages to just get a prescription emailed to me since they don’t send to pharmacies via fax. So good luck.

posted: 09/25/2023