VCA Del Lago Animal Hospital

I appreciate Dr Marcus and the staff more than I can say! It’s clear that everyone there really cares about the well-being of the animals. Dr Marcus discusses all of my dog’s health details with me and I trust her judgment when it comes to the best diagnostic and treatment options. She worked with me on testing options to still make sure my guy was taken care of since his needed repeat visits made it challenging financially. I don’t know what I would do without them!

posted: 08/15/2023

It is with a heavy heart that we write this review. Our 10 yr old yellow lab Ringo has been coming here since he was a pup. He is the worlds healthiest dog and never had any health issues. He developed some lymphomas that were nothing but fatty tissue. We took him in to get them removed and they noticed a rotten tooth that was extracted. He was doing great for several weeks then suddenly went downhill fast. He developed what they think are neurological issues and became very droopy and lethargic. We have spent several hundred dollars more with no diagnosis as of yet. They now want him to do a CT scan as he continues to decline rapidly. He has violent sneezing attacks that are causing bleeding and his head looks like it is caving in. He also cannot close his jaw and can't chew or get water into his mouth as result. Del Lago was purchased by VCA which is a nationwide conglomerate who we are very suspicious of. I have read reports of the medical industry injecting Pathogens into patients to get them on the treadmill of sickness. If you think the industry tries to make patients well think again. There is no money in healthy patients. We are taking our dog elsewhere for a second opinion. We do not believe Dr Marcus has any knowledge of the harm she may have unknowingly caused but we caution anyone from using these conglomerates for the care of their animals. There is No logical explanation as to why our dog has suddenly become so ill. We are doing a 2 star review to give Del Lago the benefit of the doubt.... I have attached a photo taken just a few weeks of Ringo whose head muscles have absorbed into his skull. He is completely deformed and this happened as result of the procedure done by Del Lago as again he was the healthiest dog you have ever seen. We are at a complete loss and are speaking to an attorney that specializes in veterinary law as this is completely unacceptable and very sad.

posted: 11/09/2017

Took my cat here to get a check up for some concerns and behavior changes I’d noticed. Was able to get an appointment through the website quickly and communication over all was amazing. Felt like my concerns were heard, made sure my pet felt comfortable before checking her, and explained things in ways I could understand and answered any questions I asked. Enjoyed the transparency on pricing and communication that while certain services weren’t required they were likely best for my pets comfort and well being. Follow-up appointments were scheduled immediately after my visit and made sure they scheduled it ASAP with my schedule. Overall amazing, everyone there made me feel safe, comfortable and welcome. Was even offered coffee or water! 10/10 will be coming here again

posted: 04/07/2022

My family has brought our pets and furry family members to VCA for years! My two dogs are current patients, and they actually enjoy going to the vet. Everyone, from the doctors to the support staff - they all are kind, gentle to the animals and I have full faith that they will take care of my guys.

posted: 06/14/2022

Dr. Barnes and his staff far surpass any other vet in the Greater Phoenix Metropolitan area. If you are seeking personal attention for your pet's wellness needs or for an illness or accident, Del Lago Veterinary Hospital is where you want to be. Dr. Barnes is, quite simply, the most knowledgeable, caring and compassionate doctor of veterinary medicine that I have ever known. I wish he could be my doctor! He will never send you away without questions answered. If one therapy does not suit your pet, he will suggest another. He never gives up as long as you and your pet seek his advice. His staff is warm and welcoming, yet professional in discerning your pet's problems and quickly getting it the attention it needs. Our kitty was 19 when he finally passed away and we know we owe that long, happy and vital life to Dr. Barnes and his staff. Now, our new kitty, 7 yrs olds, is getting the same superb care and we are getting advice on how to handle a kitten. Do not walk; run to Del Lago with your pet. Don't even wait until the pet needs a service. Stop by and enjoy for yourself what veterinary medicine should be. In an increasingly impersonal world, Dr. Barnes and his staff convince you that you and your pet are their only clients. And, they mean it!

posted: 07/27/2021