Veterinary Emergency Group

I’ll try to keep this as short as possible. This place is unlike any other. I’ve been a foster for animals for 15 years. I’ve been to a lot of vet clinics. Never have I experienced so much genuine care and love for animals but also their humans. My family has been going through some very heavy personal life challenges and our dog was injured and required a procedure. When I tell you they went above and beyond to make sure our dog was ok as well as me would be an understatement. These are true caring loving people. They treated our animal with so much compassion. And gave a lot of extra grace to someone who really needed it. From the bottom of my heart ❤️ thank you VEG. You are actually changing the world with your kindness.

posted: 05/14/2024

I have to rave about Veterinary Emergency Group (at 2196 E Camelback Rd, Phoenix 85016). Finding an emergency vet for a Bearded Dragon at 7 pm on a Thursday night is not easy. They saved our lizard by their expert care and made the experience as good as could be expected for both my daughter and I, and our lizard. They formulated and discussed a treatment plan and helped to make it more affordable by providing treatment in a step by step manner to avoid unnecessary expenses. We were there until 5 am and were provided a darkened room, with a small pull out couch, blankets and pillows so we could get some rest while a surgical procedure was accomplished. You are welcomed to be near your animal in the open and clean treatment area as well. When I mentioned how difficult it can be to find an emergency exotic pet vet, they explained that their policy is to treat any animal that fits in their door (except primates) so they can help with unusual pet emergencies. It was a bit of a drive, but I wanted to share this veterinary resource.

posted: 08/05/2024

By far the best emergency vet experience I’ve ever had. The ability to be alongside your pet through the whole process and be included in every aspect of their treatment is pretty amazing. I’ve lived all over the US and unfortunately experienced multiple ER vets and to have this place around puts my mind at ease. My little guy had a reaction to two vaccines and his regular vet couldn’t accommodate him. VEG got him better in no time. He was way less anxious here than at our regular vet, likely due to him being able to be right next to me the entire time. I value the transparency and compassion of all the staff I interacted with. Thanks, VEG!

posted: 05/24/2024

My 2 dogs were attacked by 5 strays. My senior was attacked by 4 of the strays at once, while my other dog was fighting one. They almost killed my older dog. Went to the closest ER vet to me which was the Veterinary Emergency Group. I cannot say enough good things about the vet & staff here. They took the upmost care of my senior dog. Quoted me a price to put him under & treat all of his puncture wounds. They said he was so good they didn't need to put him under so they refunded my money for sedation. Never have had that happen before. They were very compassionate and caring to me despite me being a total disaster upset when I arrived. Everyone from the front desk girl, the vet techs and the veterinarian. Both my dogs are now totally healed and I thank the Veterinary Emergency Group for all that they did to help us. I was so impressed with that group. I hope I don't have another emergency, but if I do I will definately be going there. Thank you from the bottom of my heart.

posted: 08/15/2024

You never want your pet to have an emergency but this is the place to go if there is one. The staff is so welcoming and friendly. They take the time to explain everything along the way and answer all of your questions. Our dog was hospitalized and it was easy to call and get a hold of the vet for updates. It was nice that we could also visit our dog anytime we wanted and stay as long as we wanted. Facilities were clean. Obviously pricey for emergency services but we had some peace of mind knowing our dog was in great hands. Highly recommend this place.

posted: 06/29/2024