Palm Glen Animal Hospital

Not a fan of how long the wait times have been but they are very busy and do their best to take their time with each animal. My dog feels comfortable with the vet and all the staff here. He just got neutered and they treated him so sweet and the staff is just always so friendly. Love that they have two doors so that if animals aren’t comfortable being around each other they can avoid interaction.

posted: 08/13/2024

Dr. Mangone is wonderful!! Hard to find a good vet these days. He takes the time to listen to your concerns and doesn't make you spend a lot of extra money if you don't need to. Thank you so much!

posted: 07/06/2024

Dr. Mangone did an amazing dental on our kitty. He feels so very much better.

posted: 09/08/2024

I can't recommend Dr. Mangone and the team here highly enough! Our family has been bringing our pets here for years and we've always been impressed by the professionalism and care they offer. Dr. Mangone is exceptional; he is always straightforward with us, providing clear and honest information, which we truly appreciate. His down-to-earth manner makes every visit comfortable for both our pets and us. If you're looking for a vet who truly cares about your animal's well-being, look no further. Thank you, Dr. Mangone, for consistently going above and beyond!

posted: 07/31/2024

I have been going to Palm Glen for years. My last visit though was the worst and I will never go back. I took my cat in on May 2nd and had a nose swab done for $ 350.00. The cost was not the problem. I received an email back on May 13th that listed the results showing 2 different infections. The email said that one could be treated and the other couldn’t but it didn’t say which one was treatable. Normally, I would have gotten a phone call explaining this and medication that needed to be filled. So I started calling the office at least twice a week for the next few weeks trying to get an answer. Among the excuses as to why I was not being contacted back by the vet was, he’s the only vet and you have to wait for a callback and we don’t know how long that will take. The vet is with a patient but he’ll call you right back, that never happened. So, finally I called and just asked for the medication to be filled and I was told that the vet had to figure out the dosage amount for my cat and he would call back by the end of day, that never happened either. I then asked for the actual test results and her records to be transferred to my email so that I could pay to take her to another vet to get her help because she is still sick at this point. I called back 3 days later wondering where the results and records were and I was advised that I had to wait until the vet released the records. I called back again and was advised to email the doctor if I wanted a response. I finally called back and threatened to call the BBB and 3 days later I finally received an EMAIL back from the vet basically telling me that he had already answered all of my questions and he didn’t understand what my problem was. I emailed back because at this point it was obvious that he wasn’t going to call me, that I didn’t know how bad the viruses were and I had no idea what medicine was needed and could I just get it prescribed. He said that they carried one of the meds but the other would need to go to a pharmacy. He wrote that I needed to call the office and give them the name of the pharmacy. I was then finally able to get the medicine for my sick cat. I will never go to this vet again. I have all of the email correspondence still, the only reason that I’m not showing them is the vet’s name and email are on them and I don’t want to get into trouble for posting his name and email but he is the only vet in the clinic.

posted: 07/06/2024