Spay Neuter Clinic: Mesa

What a great place. I was so satisfied with there service. Nurses and doctors were so friendly with the two Strays I brought in to be spayed. Girls at desk were super nice. Cats have been back home for 2 days. All is going great couldn't ask for anything better. Very satisfied. Cost was very reasonable. I highly recommend. Just wanted to let the staff know, that I really appreciate everything you did.

posted: 10/29/2024

This place is awesome. Decent prices. They micro chipped my cat n fixed her..gave her all her shots. The really cool thing about this place is if u can catch a stray cat and take it in to them then they will fix the strays for free. I'm working on one stray that lives under my house right now that's been knocking up all the other stray cats here. He is super friendly I just need to buy a cage then take him in. Really great staff here as well. God bless and thank you all for everything.

posted: 07/19/2024

Today I came in what was the usual walk-in hours for pet shots. Not only did they change locations there was no signs indicating a change in walk-in hours. The two new receptionist the older one extremely rude cut me off and answer the phone and rude to her coworker. The other girl told me about the change in hours for shots . I asked could she at least call the other clinic to see if they would take me at this time. My previous experience with this clinic was always excellent. These two who had zero customer service skills not even willing to help with a phone call for a repeat customer. I will NEVER come to this location again because of them despite my liking the doctor and the previous service. If this doesn’t change their new location will be closed down or they will have less customers. Hire new staff who cares about customers or bring back the old staff. The girl at the desk said for me to Google well I did. I’m goggling what was an excellent location to what is now gone down hill despite the new location.

posted: 09/16/2024

I love this place it’s convenient and friendly. I just didn’t appreciate the vet tech asking me 4 times if I can afford diabetes medication. My cat was 14 pounds and is now a little over 12. I mentioned he does see a regular vet this was just because they had no appointments for vaccinations. Otherwise I do love this place. I understand the concern, but as someone who went to vet assisting school, this was pushy, rude, and can be offensive to the wrong person. Keep up the great work guys! Love the new office!

posted: 07/31/2024

I called the day before to see if there was anything that I needed to bring or do to prepare for my dog to be spayed. They didn’t tell me that I needed to show proof of her rabies shot. I arrive without it and get stuck paying an additional $14 for a rabies shot I didn’t need. I live 30 minutes away. When I went to pick her up I had to use the bathroom. They said they had none for their customers. They sent me to the sushi restaurant next door. The restaurant wouldn’t let me use it because I was not a customer. So the clinic told me to go to Burger King across the street. I said I am dropping $200 here and you can’t let me use your bathroom. According to international building code they should have a bathroom for their customers. I plan to report them to the City of Mesa. Don’t be fooled by the cheap spaying price. They nickel and dime you. You have to buy a collar to keep the dog from chewing the incision, and if the dog is in heat they charge you an extra fee of $29-90. Lastly, they charge a 3% fee if you use a credit card. The lady made a mistake on the bill, it was a 10 cent mistake so she changed the total and added another 10 cents. They never let me use their bathroom. I will not be back.

posted: 09/27/2024