Bark Avenue Animal Hospital

They were wonderful 2 years ago when I had to put our 20 year old cat to sleep. However, since then I have never been able to get in. Whenever I call they never have availability for any of my cats/dogs. As great as that is for them being so busy, it just is a bummer for my pets as I really felt comfortable with them. I do take them elsewhere but I really liked Bark Avenue and their staff.

posted: 05/08/2024

Staff is absolutely wonderful. One of my sweet girls is extremely anxious at the vet. She is super loud and wiggly and doesn’t make it too easy on them. Dr Carson and the vet techs have taken extra time to sit on the floor with my pups and give them the extra loves and patience they deserve. As a dog groomer and dog mama, I am beyond grateful for how loving and sweet they are with the not so easy pets. I feel so safe bringing my dogs here.

posted: 12/12/2023

Dr Z was excellent with our dog and quickly diagnosed his fatty growths. She recommended a quick procedure that quickly confirmed her diagnosis and set our minds at ease.

posted: 06/24/2024

I originally went to Bark Ave to see if they had the brand of cat food that I normally buy but hadn’t been able to find in AZ since moving. Unfortunately they didn’t carry it but they did offer to special order it for me which was wonderful! I was able to pick it up in just a few days once they got their shipment. While I was there, I noticed the pet hospital and grooming area so I went over to check it out. The receptionist was very kind and even gave me an approximate quote on some of the services I inquired about. I then set an appointment for a consultation and bloodwork since it was time for my dogs dental cleaning. I met with Dr Brown and Rafael who were both so kind and knowledgeable. Later that day I got a call from Dr Brown that his blood work was good and we were good to go for his dental the next morning. I was kept up to date on his progress throughout the day and his teeth and breath were 100% better when he left! A little bit after that I brought my other dog in to see Dr. Ainsworth (who they were able to see as a same day appointment which is extremely accommodating and convenient) and he was also very professional and knowledgeable. He made sure to get back to me regarding test results and check on my dogs progress. I highly recommend this vet office and pet supply store. I haven’t had an experience with grooming or daycare/boarding but I’ve seen several happy clients and doggos going in and out of the area so I’m sure they’re wonderful as well!

posted: 12/08/2021

I have been bringing both of my dogs (Bean and Cody)here for 10 years. Over the last few years I've noticed we never see the same vet as so many other reviewers seem to have the good fortune to do. For the most part up until the last 12-18 months I’ve had no complaints. But as I have just returned home from a scheduled appointment that did not happen for the second week in a row I decided to write a review of my experience. Last week 21 November My dog had a follow-up with the vet scheduled (the same vet that did nothing for my dogs extremely elevated liver enzymes that a local emergency vet did address). As I pulled into the Bark Avenue driveway my wife called to tell me they are rescheduling as Bean only needs to see a vet tech for a lab draw. That brings me to today. I arrived for the scheduled blood draw to learn they do not have a room and we’re free to wait wherever we’re most comfortable. About 15 minutes later someone comes outside to tell me that we have the wrong type of appointment scheduled, meaning the appointment that I had on 21 November is the appointment I needed today. Twice I’ve taken my dog to his least favorite place in the world only to be turned away (in a manner of speaking). My other dog came in earlier in the year for his annual exam and immunizations, one of which required lab work. The lab work was not done requiring me to bring Cody back to the office for the blood draw. It truly is the little things that add up over time. Maybe it’s just me, maybe it’s just my dogs, but the level of care and professionalism doesn’t seem to match what I would expect and what it would seem many others are receiving. I don't know where the issue truly lies as I have never had a poor interaction with the staff, (front desk and vet techs) they have always been polite and professional, maybe it is an issue with the providers and or the management?

posted: 11/28/2023