Green Valley Animal Hospital

The absolute WORST veterinary experience in 25 years of animal companionship! If I could give zero stars, I would. GO SOMEWHERE ELSE! Went in for a first puppy visit and while the front desk assistant was very nice, the veterinarian herself was rude and unprofessional from the moment we stepped into the office. Just a tip: if you hate your profession that much, it may be time to retire! Not only did she not do an actual exam on my puppy - which is what we paid for - she didn’t ask any questions about him or his health, made multiple ignorant comments about his breed, and was very rough when giving his shot. When I tried to ask a few questions, she rolled her eyes and gave short, rude responses. I asked if I could pay for an ear cleaning and she rudely replied ‘you need to learn to do that yourself.’ Which I know how to do on my adult dogs, but was hoping to have done in-office since he’s a puppy and I wanted to make sure it was done correctly. The exam room was also unclean and the table clearly hadn’t been sanitized - dog hair everywhere. Worst experience EVER. It’s too bad that ignorant, outdated veterinarians like this are still in business.

posted: 08/12/2023

Vet came highly recommended by one of the doctors in our office so I gave Dr. Sophia a try. After reading the other reviews I understand why some people say she is incredibly rude. She is, but in my opinion its because I hadn't taken my pet to the vet in a few years and I don't have access to their records anymore. The attitude the vet gave me while she was questioning me was a huge turn off to ever visiting this office again. She made it seem like I had burdened her with my pets veterinary care and like she didn't even want to treat them because "I" had brought them in. After she realized she was upsetting me with how she was talking (and me outright saying, "so are you not going to treat them?") she did drop the attitude and then address my concerns with my pets health. She is very knowledgeable and she informed me of some possible reasons for health issues without pushing anything on me. I am only writing this review in a negative light now because as i was going to pay she came by and said, "are they worth it?" which, only because of how she was talking down to me before, really rubbed me the wrong way. She may even say that to everyone when she leaves but it sure feels like this lady wants to confirm everyones fear of medical visits. Reading her glowing reviews it's apparent to me that she's only going to treat you with respect if you return to her for years. I'll unfortunately have to find a new vet before then. The receptionist and tech were both very nice.

posted: 04/19/2023

The receptionist was very rude on the phone and in person. The receptionist judged my mom with my kids thinking the kids were going to destroy the clinic, after realizing they were well behaved. Veterinarian was rude when my mom tried to help get my dog to calm his nerves and stay still, the vet shushed my mom. They made it seem like we were irresponsible for our dog having long hair. We groom our dog consistently we just had to hold off due to our dog needing to update his shots! Wouldn’t recommend as they seem very judgmental and careless! On another note the assistant was the only nice one that seem to care more then her other employees.

posted: 04/17/2023

0 stars. We had to have our 12 year old mastiff euthanized by Dr Sophia Kaluzniacki in 2018 and it has been one of the biggest regrets of my life. She stuck him with the needle before I could even sit by him, on the cold concrete floor, in a tiny room, in the corner by the door. He was gone before I could even touch him, his bladder let go, and she told us we had to leave so they could clean up. The rest of the staff have been wonderful, kind, caring, and apologetic for their employers words and actions then, and since. On our last appointment with our 7 yo female mastiff (who LOVES people, just not Dr K ..hmm) they put us in the same tiny room our last dog was euthanized in, for over half an hour, and she doesn't come into the room until I tell the assistant we're going to wait outside. She then proceeds to state that she doesn't like my dog and doesn't want to treat her, that my dog "should never have been bred" and "should. not. be.", saying she didn't want to "deal" with "it", calling the dog that is hiding between my legs (getting hugs) aggressive, and leaving me absolutely humiliated and so angry that I was in tears. My dog just needs a muzzle at the vet, she freezes and growls, because she is scared. And with good reason it seems, since the Dr. doesn't think she should even exist. This is my experience. Your mileage may vary. Good luck.

posted: 03/15/2023

Dr. Sophia has been our vet for 17 years. All of our pets have received excellent care over the years. We would not consider going anywhere else. You might find a fancier office but you won't find another vet with as much knowledge and experience as Dr.Sophia.

posted: 04/18/2023