Arrowhead Ranch Animal Hospital

I lost my big boy Eugene yesterday, but the staff here are the absolute best. Lisa was there with me and Eugene when there wasn't time for anyone else to get there, I can't explain how above and beyond she went. She really made a huge difference, as did the whole staff. Dr. Aguilar also helped out a lot and made me understand what was going on and what I needed to do. Dr. Combs also took the time to stop by and she has always been fantastic and incredibly helpful. There's not enough room in this review to name everyone but Eugene loved every single one of you guys and y'all really are the very best. Eugene literally got excited to come to the vet and see his fan club and I refuse to go to any other vet. Thank you all so much!!

posted: 12/12/2024

I have been going here over a decade. They have been amazing through so many emergencies and routine care. Once Dr Ardelt left I was confident in the staff to continue treating my family the same wonderful way. The newest puppy saw Dr. Aguilar and he was fantastic with him. Dutch is my first reactive dog and they took time, gave advice and made it a really pleasant experience. Its hard when your dog’s behavior doesnt reflect the efforts youve tried to make. It is also wonderful when a veterinary practice is understanding and encouraging.

posted: 11/09/2024

My dog had to have emergency surgery and what could’ve been a very traumatic experience turned out to be a blessing. The hospital was very clean and the entire staff, from the Front desk to the healthcare providers, were very knowledgeable and compassionate. They worked with me to get the best care for my dog and gave me options that were affordable for me. They were very patient with my dog so that she wasn’t stressed and their work was amazing. I highly recommend this hospital if your animal is ever in need specialized care.

posted: 08/27/2024

Dr O'Connell and the techs were very personable and concerned with my cats condition. The clinic is clean and comfortable. The Dr contacted me the day after seeing my cat with lab results & follow up. I would return again if needed.

posted: 08/24/2024

If I could give this clinic zero stars I would. My 13-year old son’s bunny, Blanche, began suddenly experiencing back to back seizures yesterday. My husband took her to the closest vet but the doctor was not trained to treat bunnies. They gave her oxygen and helped us find a vet who could treat her. They found Arrowhead Ranch Animal Hospital. My husband called and spoke with a staff member at 4:35 and he was instructed to bring Blanche in right away. He was told that the doctor had just finished a surgery and would wait for him to get there. When we arrived at the clinic, we were told Dr. Randall would not see Blanche because we “took too long to get there”. My husband drove as fast as he could with my 13- year old son in the car crying hysterically. Blanche was still seizing when we arrived at the clinic and we were turned away losing valuable time. We were forced to drive Blanche to an emergency animal hospital over 30 minutes away while she continued to have seizures. The emergency hospital did all that they could and got an anti-seizure medication and pain medication started right away but she had so much neurological damage already that she did not recover. We were forced to euthanize her to reduce her suffering. My son is emotionally scarred for life. He just wailed and wailed at the emergency hospital and hasn’t been able to eat or get out of bed since. It is unconscionable that we would be told to bring in our beloved pet only to be denied treatment when we arrived. The staff were cold and uncaring and watched Blanche seize and deteriorate while they continued to go about their normal duties and even started mopping the floor around us as we were in complete panic. DO NOT BRING YOUR BELOVED PETS HERE. I have never in my life experienced a lack of care and empathy as I experienced in this clinic.

posted: 10/19/2024