Animal Medical Center at Pinnacle Hills

The entire staff at AMC Pinnacle Hills is absolutely amazing. They have gone above and beyond with two litters for us. They truly do put your animals best interest first and are very fair in pricing. They are compassionate individuals that don’t make you feel like just a price tag. We lost one puppy and they did everything in their power to try to save her. They also gave us the time and respect to say our goodbyes. My family is beyond thankful for these beautiful souls. We will only bring our animals here!

posted: 04/26/2024

Really wonderful staff - we switched to AMC after a very negative experience at another local vet and we're very glad we did. Dr. Fugett, Mike, the other technicians and office staff are so welcoming and caring, and they have done an amazing job looking after Boone. Would highly recommend them to anyone in need of veterinarian care for their pets.

posted: 10/20/2023

We have been customers of AMC Pinnacle for a few years now. In this short time, 2 of our 3 indoor cats received treatment here, both resulting in late night races to a 24 hour pet emergency room. One had been sedated in order to get a simple blood draw as part of a checkup - he never came out of the sedation and passed away the following morning at the ER due to heart failure. The second cat was spayed at this facility and contracted pneumonia, resulting a 3-day ER stay, just 3 days after her spay surgery. While we don't necessarily hold the doctors responsible, these are stats that don't sit well with us anymore. We are now in the process of changing vet facilities.

posted: 04/09/2024

Our dog has been under their care for a year and the vets have been amazing. With that said, we inquired about prescribing a medication for vomiting/diarrhea and it would be 24-48 hours because it had to go to the internal pharmacy to be filled. I was told if I found it in stock at an external pharmacy then we wouldn’t have to wait 24-48 hours and it could be transferred. After finding the medication at another pharmacy, I was told it would be faxed immediately. Several hours went by with no fax to the external pharmacy so we reached out again. This time we were told it is 24-48 hours for any prescription to be REVIEWED (and filled) beyond things like heart worm and flea meds at the front desk. TLDR: told conflicting prescribing policies from three conversations with front desk staff that have reduced my overall trust in the staff.

posted: 04/01/2024

Dr. O’Neal and Ashley were amazing when we brought my moms dog in. We were at the emergency vet for 4 hours and they handed us our dog back with a puppy’s head hanging out from her and told us to go elsewhere if we were unable to pay for the surgery. Dr. O’Neal and Ashley were able to work us in right away and even came up with a cost efficient way to have a c-Section and a spay at the same time. After giving our dog anesthesia, they were able to release the puppy without out surgery! We had our dog back within an hour of dropping her off. Ashley called to check up on them the next day. The whole staff has gone above and beyond for us!

posted: 08/08/2023