Southwest Animal Clinic

The only reason they are getting two stars from me is because the staff was kind on the front end, otherwise I would be giving them 1. I have taken two male cats to this place, both for a neuter at sexual maturity. The first time with my older cat, I was called an hour after dropping him off to be told only one teste had dropped. so they had me bring him back 4 weeks later only to be told they couldn’t do the neuter because it still hadn’t descended, ended up having to do a full spay surgery to get him fully fixed. Fine, I can see it happening once. My second cat, who has been spraying and seeking a mate (unlike my first when I brought him in)? SAME CALL. The likeliness of partial descent is two percent in ALL cats…and both of mine from different litters and different breeds have the same rare issue? Improbable at best, Swindling at worst. I was charged an absurd amount both times after being quoted a decent price. If you go to this place, expect to be paying at least 100 more than you’re quoted. I will not be bringing my animals here again, and I advise others to not take your business here.

posted: 05/03/2024

Deal with these crooks at your own risk,they just want your money and could care less. about your pet,this community must be desperate to deal with these imposters!If they are not your regular vets beware of them,you will be dissappointed and several hundred dollars poorer,!!!!Save yourself the trouble,find someone else!

posted: 04/11/2024

I recently had an extremely disappointing experience at a vet clinic that I entrusted with the well-being of my cat. Initially, I was attracted to this clinic due to their affordable pricing, with a quote of $55 for a health examination. Little did I know that this seemingly affordable starting point would escalate into an exorbitant bill of $280, leaving me feeling cheated and frustrated. The sudden price hike was outrageous and not properly clarified or justified by the staff. The receptionist appeared rushed and disinterested, displaying minimal empathy towards my cat. The lack of compassion and attention to detail made me question their commitment to providing the highest level of care. My concerns were not adequately addressed, as if my opinions and questions didn't matter at all. I would not recommend nor use there services again.

posted: 12/20/2023

If I could leave a 0 I would I brought my puppy in really sick and they didn’t want to have no dealings and didn’t want to talk very unprofessional

posted: 12/18/2023

The vet did a wonderful job 😊 very friendly nice place for animals

posted: 02/12/2022