Fort Smith Animal Emergency

They charge $200 to take x-rays, then have the nerve to tell me I need to pay another $159 to send them to a radiologist that actually knows what he is looking at. Then I had to call them three times to remind them to e-mail the X-rays so I could take them to a vet that could read them. I recently had x-rays on my foot at Mercy, and only paid $96 and they were able to read them. I left paying $396 and the diagnosis was that I need to go to another, more competent Veterinarian

posted: 11/13/2024

Very compassionate team. My sweet 10yo Ruby was hospitalized for 4 days. We received the best care and urgencies to treat was present. I received the best phone call, letting me know my baby was finished with treatment, and ready to be picked up. I definitely could hear the love from her voice with news. I trust the Emergency team but hopefully wont need them anytime soon. Thank you for caring.

posted: 06/01/2024

Drove 2 hours from Little Rock to bring my boxer here when she got sick on a weekend night. The emergency clinics in LR had over 6 hour waits and certainly lacked friendliness over the phone. If I wanted an alternative then I was looking at Fort Smith or Memphis as the next closest options. I am SO glad that I reached out to this clinic!! The young woman who answered the phone was very kind and helpful immediately, which alone convinced me that I was about to make the drive. When I finally arrived the staff met me at the door and immediately walked us into a room without any wait whatsoever. They were gentle and attentive to my girl and were expedient yet thorough with their clinical processes and testing. I was seeing dollar signs as they described the tests and medications they were recommending but I was very pleasantly surprised at the total. I am convinced that I would have easily spent twice the amount in Little Rock. I can not speak highly of enough of the techs and the veterinarian who saw us tonight. Hopefully I won’t have a reason to see them again, but if anything does come up outside of business hours and I need someone who I can trust with my animals, there won’t be any question as to where I will take them - It was well worth the drive! I highly recommend them to anyone.

posted: 09/07/2024

I took my cat here after he had an elastiration.On his stomach , they were able to stitch him up and give him pain medicine While I was there My biological father That had taken me to the vet and then I did not have a great relationship with decided It was a perfect time to cause a scene And yell these ladies The situation very Professionally and swiftly. After he was asked to leave They talked to me assured me Everything was fine and that they could give me a ride home if i needednone. Long story short i came back to get my Cats stitches out and it was only 10 minutes before he was done. Can't recommend this place enough love it!!!!!!!!!

posted: 09/26/2024

THE STAFF WAS RUDE AND THEY TOLD ME MY LITTLE MAN HAD TO WAIT 6 HOURS BEFORE THEY WOULD SEE HIM. MY BABY WAS IN SO MUCH PAIN HE HAD KIDNEY STONE AND BLADDER STONES AND HE COULDNT WAIT 6 HOURS HE DIDNT LAST AN HOUR BUT THIS PLACE TOLD ME HE IS OK BECAUSE HE TRY TO BITE THE STAFF. I DROVE AN HOUR TO SPRINGDALE WENT TO AMINAL EMERGENCY CLINIC. THEY WAS BUSY TO BUT THEY TOOK MY LITTLE IN. HE DIED THAT NIGHT. I WOULD NEVER GO BACK TO THIS SO CALL CLINIC THIS PLACE AGAIN IN MY LIFE. I DONT THINK THEY DESERVE A 1 STAR. THEY ARE OVER PRICE AND THE STAFF IS SO RUDE AND DIDNT TAKE TIME TO SEE HIM. WE NEED ANOTHER AMINAL HOSPITAL HERE IN FORT SMITH. I AM STILL UPSET HOW THEY TRESTED HIM HE DIED ON JULY 15. IT HAS TAKEN ME MONTH ABOUT HOW I FEEL ABOUT THIS PLACE. IF YOU DOG NEEDS HELP, TAKE AN EXTRA HOUR DRIVE HIM OR TO SPRINGDALE.

posted: 08/16/2024