Northway Animal Hospital

I’ve been taking my babies here for 17 years.The staff is always friendly and pleasant. Dr Patton has always been great with my dogs. My chi was diagnosed with cushings and diabetes. And he has watched over her diabetes with testing every so often to make sure we are giving the right dose of insulin. She also was diagnosed with cataracts and his office worked closely with the ophthalmologist to make sure she was getting the best of care. I can always count on them to get them in even in an emergency.

posted: 11/18/2024

Had an appointment to crop my litter of doberman puppies made for WEEKS. Only to show up the day of our pre-op exam, fill out the client form, make copies of vaccine records, and then get told to leave. They will not crop puppies unless they are going to be their long term clients. I asked all kinds of questions and they were completely aware of the situation when the appointment was made, so I have no idea why they would wait until I was physically in their lobby with my puppies to tell me there was a problem. I was told the only way they would do the crops would be to send them to their new homes and instruct the new owners to vet with them. Like I’m enlisting people to a cult? They have a right to vet where they want to and it’s weird to hold a crop for ransom like that. This is my first experience with this vet, but I am beyond put off. Do not recommend, will not recommend. My puppies have a new appointment with a different vet that was amazing enough to get us on the schedule last minute. Bonus: the new vet is cheaper.

posted: 11/06/2024

First time taking my doggo in, and I could not have asked for a better experience. The office is so cute with a fish tank and a punk rock bird named Shredder. They even have a place for kids to play so parents can keep vet appointments without having to find babysitters! Dr. Patton was informative, nice, personable, and easy to talk to. The front desk staff were easy to talk to, friendly, and gave my doggo some treats for being a good boy while getting his shots. My doggo loved everyone there, and even got to make a new friend with a border collie puppy. Their prices are fantastic, having come from Valley Animal Hospital it was like a night and day difference. The same treatment I paid over $400 for at VAH, I got for less than $100 from this vet. 10/10, highly recommend! I am so glad I found this clinic. Update 1/11/24- Still super happy! Very informative as always and the friendly staff even remembered my dog and came to hug on him.

posted: 01/11/2024

Worst experience I've ever had with a veterinarian's office. Staff and the female vet I saw were unfriendly, uncaring and downright rude. They totally discounted everything I told them and misdiagnosed my cat. Took cat to another vet and he's now doing great. Never have I been treated so badly and I spent almost $400 for this visit! They seemed to go out of their way to be unhelpful- wouldn't even email the lab results to me. Dr. Patton told me they "can't do that", but I had emailed other lab results to them prior to my appointment so I know they could have. Had to drive to their office to pick up a paper copy and again the office staff were deliberately unfriendly. I'm dumbfounded how they stay in business! And, worse, if I had followed their instructions, my cat would likely have died.

posted: 07/31/2024

Dr. Patton is wonderful, and I was thankful to find him when we relocated to Huntsville. However, today we saw a vet who was not good. Dr Simpson is condescending, did not listen, rolled her eyes at me and smirked while I was talking with her. I’m so disappointed and leaving a vet in tears. My dog is a part of my family. I will now be searching for a new vet in Huntsville, Al.

posted: 03/19/2024