Steel City Emergency Vets

Had a wonderful experience. My poor dog couldn't pee all day, and we rushed him to the ER. They explained everything thoroughly before doing it and explained all the fees. They were able to do surgery and remove his kidney stones. Everyone was super sweet and kind from the moment we got there, to the moment we picked him up.

posted: 07/06/2024

We took our 2 year old Aussiedoodle to this emergency vet. We explained that he had not been himself for the last two days and we knew something was not right. First negative is that we were made to sit outside due to the speculation of kennel cough, simply because it was mentioned that he had choked a few times while eating. I was able to let it slide because I understand being safe rather than sorry. We then get called into a room where the vet was surprised at our pups age, because of how lethargic he was, which was 100% NOT normal for him. We tried our best to explain that we knew something was not right and he continued on with the diagnosis of kennel cough. After $300, our pup not acting right was chalked up to a bad case of kennel cough. We were given a cough suppressant and told to monitor him for any further signs. We continued to monitor him throughout the next day but decided that we were going to follow up with our vet the next morning. We never got to follow up with our vet the next day because he ended up having a massive seizure and passing away. I hope this is the newsflash to do THOROUGH checks beyond what your initial speculation is simply to get people in and out. While I understand they are just animals, they are our family and they are loved dearly.

posted: 07/07/2024

My cat Figaro was admitted a few days ago in the middle of the night. They quickly figured out he had a urinary blockage. They laid out all the treatment options and payment possibilities and were very patient. Unfortunately Figaro already had enough complications and needed to be euthanized. They could have made a lot more money trying to treat him and keep him alive, but the doctor was honest, clear, and kind with me. He was in a lot of pain, his vitals were not good, and it wasn't fair to him. The staff was incredibly kind and empathetic. They gave us time to say goodbye and I could feel the empathy from everyone working there. I think it says a lot about a place on how they handle bad news. I just can't say how thankful I am Figaro was in sweet hands on his last night.

posted: 07/15/2024

We carried our boy in on 7/4/2023. They were completely packed. Almost standing room only. I talked to the lady at the front desk and explained how bad our boy was. They were so kind and generous. They got us back pretty quickly. They gave us all the time we wanted to say our goodbyes. The vet came in and was very kind. He helped our angel cross the rainbow bridge. He even told our boy that he was home at the end. They handled this very hard situation with grace and kindness. Thank you for showing Zeus such kindness

posted: 07/08/2024

This clinic is so professional, caring and thorough. They took such good care of my older lady pup. You can tell this is not just a job for them, it is their passion. They are making a huge difference one fur baby at a time. Their pricing was reasonable for quality emergency care! Thank you for saving my baby!

posted: 01/06/2024