Riverview Animal Clinic

Best veterinarian clinic I have ever been to. Every person I have met has been absolutely wonderful. They truly care about your animals and develop their own relationship with them. They are gentle, understanding, extremely knowledgeable, and give fantastic advice. I recommend this place to anyone and everyone!!!! They truly love animals!!

posted: 08/16/2024

The Riverview Animal Clinic provided an exceptionally compassionate and supportive experience during one of the most challenging times for our family. When it came time to say goodbye to our beloved 11-year-old pit mix, Ellie, the decision was heart-wrenching. However, the doctors at the clinic were incredibly kind and empathetic. They went above and beyond to ensure Ellie's comfort in her final moments, which brought great solace to us. Remarkably, they even offered to refund her medications, a gesture that speaks volumes about their care and understanding. This wasn't our first experience with the clinic for such a procedure, and just like the first time, the staff was incredibly caring and kind. Their actions demonstrated a profound understanding of the important role pets play in our lives. In these difficult moments, their love and compassion shone through, making the process as gentle as it could possibly be for both Ellie and our family.

posted: 01/14/2024

We've been using them for our exotic pets for quite a while but they've raised prices so high to where we've got to just quit taking them for check ups unless there's a problem. Just took our two birds in. One for a check up and nail trimming. The other just to trim his nails. We left with a $443 invoice. We weren't there an hour. We weren't there 40 min.

posted: 07/16/2024

I am disappointed and dissatisfied with my experience. I drove an hour+ from Tuscaloosa to get him here due to the advertisement I received from other vets who did not support avians. Firstly, I was not notified by the staff that there was a charge for overnight treatment, and I was charged $89 for that. Secondly, when Dr. Campbell called me, he said (in his exact words): “I am not sure what’s wrong with him. I will prescribe some medicine but.. well his cage seems to be really dirty….” I don’t like to be judged by the way I take care of my pets. I have 10+ years extensive experience with birds. Especially with that tone is extremely offensive. & I don’t like to have a veterinarian’s incompetence deflected onto my care. So I was charged $253 for no reason. The randomly prescribed antibiotics are not working. My parakeet is still sick after two weeks of their useless treatment. I call them and they want me to pay for another visit all over again because there first one was useless. I hate this place. It makes me sick to my stomach. Do not trust them with your exotics ever. Fin is still sick and I was gaslit and am so so sad Update Fin died today 😔💔

posted: 09/30/2023

If I could give the staff alone a rating, it would be 5 stars. They were kind and squeezed me in on short notice, and were overall very pleasant and seemed sincere. However, my issue was with Dr.Kerlin. My pet hamster Oatmeal was sick and dying. They wouldn’t let me go back with her so I dropped her off. As soon as I get to my car, I get a call from Dr. Kerlin. I had been crying for most of the day at this point. I asked about giving Oatmeal pain medication since she was suffering. Dr. Kerlin laughed. Yes, laughed. And then said it wasn’t necessary because “not to be blunt, but she was on her way out” which is an extremely insensitive and inappropriate way to inform someone their pet is dying, even if it is just a hamster. She recommended euthanasia. I asked for her name and hung up. I paid around $140 total for this experience. Probably would not bother coming here again even though I did really like the staff.

posted: 06/08/2023