Shelby Animal Clinic

Shelby Animal Clinic loved our baby like their own. They didn't hesitate to work us in as a new patient. The veterinarian paid close attention to our questions & concerns, providing us with all the help & expertise needed. The staff went above & beyond. We were very pleased & especially love that they are open for Saturday appointments.

posted: 06/11/2023

My first time taking my 7 week old Shih Tuz puppies. They were super nice and the office is clean. They offered me coffee or a bottle of water. Really busy, spent 1.5 waiting. They were so knowledgeable and explained everything to you. I like the paperwork they give for the puppies to keep up with all their care. I enjoyed seating there listening and watching the birds. They treat you like you have been going there for years. The building is easy to get to and get out of. When you're done the staff will carry your babies to your vehicle. I recommend them.

posted: 04/25/2023

Slow, filthy, overpriced, rude, unprofessional, and incompetent. Dr Z told me that my 8 year old golden retriever needed surgery to remove a patch of skin that he has had since BIRTH. I was also told that we must bring him back in a week after paying $300 for the visit. We have a newborn and we have limited time and funds currently. His nails were not trimmed and the infection is back. I questioned her for not cutting his nails and she became unprofessional. She then refused treatment. I would not recommend your practice to anyone. Be careful going to this clinic.

posted: 04/13/2023

READ THIS! BE AWARE OF THE POSITIVE REVIEWS---THEY ALL WERE SHORT AND GENERAL. HOWEVER THE 1 STAR REVIEWS WERE DETAILED AND WERE REAL. LOCALS IN ALABASTER KNEW THIS CLINIC IS THE PLACE THEY WOULD RUN AWAY FROM. PLEASE JUST READ THE 1 STAR REVIEWS. THEY WERE WRITTEN FOR GOOD REASON. I've spent almost $2000 in these 6 months in this vet. For what? my 2 dogs' skin infection which were treated with a couple of antibiotics and antihistamines. For one, they kept booking follow-up appointments which usually not necessary. But Dr. Z will always find something to "dig your money". Why I'm out here speaking out? Because today my dog just had a red eye for less than a day, and she prescribed 14 days of antibiotics, pain medications, and eye ointment. An $25 item appeared in my $325 bill which was never related to me. She ordered a thyroid panel that was $89 without even asking me. I usually write really nice reviews for people that I like, but I am too disgusted by how they do all the tests that they think were "necessary", meaning they didn't even asked me if I wanted my dogs to be tested for thyroid and then just handed me the bill. $325 for a red eye! DON'T EVEN COME HERE!!!!!!! I WISHED SOMEBODY HAD TOLD ME SO BEFORE I EVEN SPENT SO MUCH IN THIS MISERABLE PLACE. Additional note: I wasn't asked if I wanted a $89 thyroid panel for my dog, plus I didn't see if my dog's blood were withdrawn. I was not told what's included in the thyroid panel, and which lab was used for the test results. I didn't even know when the test results will come back! This feels like when I went to a restaurant and was held to pay for what I didn't order. Is this even legal?

posted: 05/11/2023

Took my new fur baby to Dr. Z this morning and I definitely will be returning with my other babies! She was thorough and extremely helpful with my questions, most of the time answering them before I could even ask. I can also tell she has so much care for the health and well-being of my pet. Her staff were very sweet and helpful as well! Also bonus points for the cute bandana they put on her before bringing her back into the room. 💜

posted: 05/14/2022