Kunch Ginny DVM

I had to put my 18 year old dog down. Dimond Animal hospital/ midnight sun clinic, was amazing. The clinical staff was awesome. I knew they cared about my pain and wanted what was best for my pet. I wish the front desk people had been as compassionate... they were indifferent. My experience during this horrific time was so positive, we have chosen to return with future pet needs.

posted: 10/24/2019

I had an elderly cat that needed a lot of care and medical attention. The staff provided me varying options for continued care and were always very considerate to myself and my cat. They made an effort to provide me with various options and financial courses of action, and several of their doctors made an effort to check in personally to see how she was doing. I highly enjoyed the service, and while my cat is no longer with us, I know it had nothing to do with the care they provided, and that she understood they were there to help.

posted: 06/12/2019

Amazing Service, Great Prices and Clean. We had an older cat who was in the late stages of kidney failure. We came in and our cat Spaz was immediately triaged. They made sure he was stable before moving onto take care of other pets. We didn't have a carrier, they lent us one as he was being a little difficult. We returned it the next day and asked for a follow up call due to Spaz not eating, drinking, peeing, or sleeping. We got a call within the hour and new medication for our cat. We ended up bringing him in again and was again almost immediately triaged. They made sure he was stable and under observation before moving on to take care of other pets. All of the staff was extremely knowledgeable, courteous, and helpful. They made this difficult time as easy as they could. I genuinely appreciate each and every person who helped us. I couldn't imagine taking any of our other pets anywhere else in an emergency.

posted: 10/07/2019

Great place! Friendly helpful staff. We did a walk-in emergency visit on a Sat. They came out to the car 3 times to get us checked in and were very cautious to not introduce diseases to other pets. The dr was professional and took time to get to know our dog and answer questions. This wasnt our regular vet, but they treated us great and we were in and out in 2hrs with tests and only $150! We will certainly go back!

posted: 05/05/2019

The vets here are great, and the staff is friendly but the wait is absolutely horrible. You will continually be passed up by other animals that the front desk think are priorities all while telling you from the time you arrive that you are next in line or that it shouldn't be too long. "Too long" is about 8 hours there....so it shouldn't be 8 hours, but it might be...who knows. I'm not at all exaggerating. So, the best advice I can give you is if they feel like you can sit it out and wait for hours in the waiting room then your pet probably isnt in any real danger and you should leave and make an appointment. Until there is a better system put in place I cant give more than 2 stars.

posted: 02/16/2019