Sherwood Veterinary Clinic

I will never forget the compassion and professionalism from the vet and his team. He had a perfect balance of compassion and clarity and helped my dog in his final stages of life. I’ll be forever grateful that he accepted my dog last minute even though we weren’t his patients. Anyone that lives in rural, northern Alberta that is having a hard time getting into a vet- this vet clinic is worth the travel and to anyone local, you’re lucky to have him.

posted: 11/26/2024

Took my high anxiety indoor cat for a wellness exam & vaccines. I have just moved to Sherwood Park & they are close to home & looked like they had good reviews… The room was dirty, there was no cat diffusers that calm the room down for cats, i had to spray my own, no where for my cat to stay away from my dirty wet boots. When I called to make the appointment, i had been assured they had specific cat calming rooms, this was definitely not the case. Had to wait 20 minutes past my appointment time for dr bishay to come in, was not told he was running behind. When dr bishay came in, he just stood in the corner staring at my cat with his arms crossed, he did not say anything or instruct me or even try to say hi & acknowledge my frightened cat. I had to take the initiative to place my cat on the exam table. I asked for a stomach wellness exam to happen, the vet did not even touch my cats stomach in the whole visit. Instead told me my cat has tartar & that they have a sale on teeth cleaning in Feb&March. We are aware from other previous vets that my cat is considered overweight & needs teeth extractions and not once did this vet mention any of that. Did not even ask anything about food or eating habits. He proceeded quickly with the vaccines, & left the room mentioning something of a dewormer; when we had never asked or approved that we had wanted that for our cat. (Charged $41 for it also). When opening the packaging for the dewormer it was very loud & crinkly & scaring my cat more & the vet commented that he could see my cat was being visably scared by it, he continued to hold it next to my cats head to open the package. He then rubbed dewormer on my cats neck & said not to touch my cat there (did not mention for how long to avoid). Wished me a merry Christmas & the visit was over. If you have a high-anxiety cat, Dr Bishay is NOT the vet for you, he clearly is not friendly towards cats & showed zero compassion. There was no discharge notes given to me either for this visit, no instructions on what could happen from his vaccines or the dewormer. I have been to many vets for my pets throughout the years & have never not been given any discharge take-home notes. They also gave him a 1yr vaccine instead of the 3yr one that he has had his entire life, I was not informed of this until after the fact. I will not be recommending this vet clinic to anyone I know with cats. This was such a traumatic experience for myself and my poor little guy.

posted: 12/21/2024

Our Yorkie Lacie was having some dental issues last weekend and her stress got to the point that we decided we could not wait to get her looked at. Our primary Vet Clinic was not open but Sherwood Vet was. They accepted her as a walk in late in the afternoon Sunday and were able to remove the offending tooth. The entire staff went above and beyond and the price was very reasonable.

posted: 12/19/2024

The staff at Sherwood Vet Clinic are amazing, kind, gentle, and friendly. Always accommodating and has emergency appointments if needed, also love that they have evening hours. Dr. Matta is our go-to vet for our miniature pinscher, Hugo, he is so gentle and caring with him; we have been bringing Hugo to see Dr. Matta since he was 10 weeks old, and every time we bring him to see Dr. Matta he is just in awe of him. We've also had to bring two beloved members to cross the rainbow bridge and the care and compassion provided prior, during, and post circumstance are by far the best.

posted: 07/14/2024

Dr. Bishay and all of the staff at the Sherwood Vet Clinic are consummate professionals with care and compassion on top. Within one hour of my first call, they got my cat into surgery to save her life, followed by sound advice and after-care; I cannot thank them enough for what they have done and highly recommend them.

posted: 10/07/2024