Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 804

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
1

out of 5

POSTED: | BY: Cyril Jithuri

Think Twice Before Choosing PetPlus US

After paying premiums for over 9 years—two of my surgery claims totaling approximately $14,000 were denied without proper justification. Despite being a long-term customer, the support and coverage I expected were simply not there when I needed them most. I've since spoken to other pet parents who have had better experiences with alternative providers. Sadly, due to the age of my pet now, switching insurance is no longer an option for me. I strongly urge anyone considering PetPlus US to do thorough research and weigh your options carefully before committing. Your pet deserves better, and so do you.
5

out of 5

POSTED: | BY: Vicki McDermid

Satisfaction

I am extremely satisfied with the ease and speed in which my claims have been processed. I have spoken highly about Pets Plus us to several people who own pets and recommend they consider your insurance. Kudos to everyone who’s been involved in helping me with my dog, Pepper.
5

out of 5

POSTED: | BY: Charles Rotenberg

Pets Plus Us

My 8 year old Corgi mix needed ACL surgery. Pets Plus Us was very quick in approving, and paying for, all preliminary exams, x-rays, blood work, etc. I sent them an estimate prior to the surgery. the surgery was on a Saturday and the insurance money was in my account before the end of the week. You can't ask for better service than that,
5

out of 5

POSTED: | BY: Felicia Galdamez

My sincere thanks!

I have had pets plus us and my dog Benito for 5 years. I applied for this insurance upon welcoming our family frenchie into our home and I have never had to use it up until now, and let me just say that while our doggie has never had any serious health concerns the unexpected happened and pets plus us made it so easy the whole way through this lengthy process of trying to figure out what was going on with our pet and further more when i was unsure of how to proceed with certain claims i was able to call customer service and talk to a real life person who not only guided me through the claim for reimbursement but was compassionate in asking me how my dog and myself were doing while figuring out care. that was an extra that i truly wasn't expecting but it felt good to know that i was being viewed as more than a claim. I highly recommend them not only is the coverage great but so is the customer service and the process is incredibly easy. Thank you pets plus for making a scary situation a whole lot easier to go through. Ps: Benito is going to be A-ok after some treatments that I can afford for him thanks to his coverage!!
5

out of 5

POSTED: | BY: Zuli Rajwani

Pets Plus Us insurance

Pets Plus Us insurance has stood by us through thick and in. Rosie, our cat went through numerous treatments and surgeries before Age 2 and we almost lost her but our insurance company held our hand all the way. Rosie is almost 6 and she is doing much better. We would recommend Pets Plus Us anytime.

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

Coverage can include reimbursement for eligible: illnesses, injuries and accidents, hospitalization, surgery, hereditary conditions, diagnostics, prescription medications, alternative therapies, and behavioural therapies. Plus Additional Benefits such as, boarding for your pet if you’re hospitalized, holiday trip cancellation fees, lost pet advertising and reward, euthanasia, cremation, or burial.

You choose a reimbursement level of 70%, 80%, or 90%.

The pay-out amount is based on your actual vet bill and includes coverage of eligible exam fees and taxes.

An optional wellness coverage add-on is also offered for an additional monthly cost.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll.

There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement.

All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.

What’s not covered:

  • Dental care
  • Reproductive health
  • Experimental treatments
  • Wellness or preventative care, unless a Flex Care plan is added

For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership.

As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more!

*Blue Ribbon Benefits not available in Quebec.

Check Pets Plus Us out on Instagram, Facebook, and Twitter.

Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

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