ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,713

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Shawn Reite

ASPCA paid me back in six days

I took my cat Persey into the vet on Thursday and the following Wednesday, ASPCA insurance credited my bank account with the amount due for my coverage. I've never seen a faster turn around in repayments. This insurance has been a godsend for me and my cat.
1

out of 5

POSTED: | BY: Michael Broschi

INCOMPLETE COVERAGE

HORRIBLE coverage--hardly covers anything and this company has the gall to charge customers $127 per month! Absolutely USELESS insurance! Additionally, keeps hounding customers to submit health records even when customers have submitted all health records and STILL hardly covers anything, which ends up costing consumers MORE money than not having insurance.
5

out of 5

POSTED: | BY: Janice Duncan

Quick and easy claim submission

Quick and easy claim submission
1

out of 5

POSTED: | BY: chris siconolfi

44% YOY premium increase

The fact they think they can justify raising my premium 44% YOY is unheard of. They want us to be ok with how spending 4k a year for a max return of $2500 is worth it. This is hands down the worst pet insurance company I've dealt with and the fact your they more than double your premium as your peta gets older, the time when they need it the most, shows you where their real priorities are.
1

out of 5

POSTED: | BY: DEVON COLE

They denied every claim I submitted…

They denied every claim I submitted claiming it was a pre- existing condition- when it was not. ASPCA wouldn’t even cover the euthanasia for my dog who ended up having cancer. Initially, he was diagnosed with pneumonia and only after multiple vet visits did they determine it was lung cancer. The denied my vet visit claim and his end of life care. I paid hundreds and hundreds of dollars for absolutely nothing. I’ve signed my other dogs up for a different insurance. I wouldn’t trust them to honor any claims moving forward.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option.

No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered.

ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment.

If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee.

Accident-Only coverage available.

ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents.

Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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