Wind River Veterinary Services

I have used Wind River Veterinary Services for years. I have had regular veterinary care, emergency care, and finally the humane euthanasia of my old friends. I have never had anything but compassionate, professional service from this business. Dr. Boulette, Dr. Cook, and Dr. Hall all have assisted with my dogs from one time or another. All have been great. Thank you Wind River Veterinary for being there for my family !

We have been clients of Wind River Vet/Dr. Boulette for many years. He has been with us through 4 losses. He has always treated our pets with kindness and compassion. I would highly recommend Wind River Vet.

I left my little toy poodles (6 and 7 months of age) in the care of Wind River Veterinarian services for 10 days while I was away on business. I actually accidentally selected them as I thought they were another pet boarding place in Lander, WY and I am not familiar with the area. Someone recommmended the boarding place in Lander. Who would think there were two in such a small town? I travel frequently and have to board my babies and I have never experienced what I did at Wind River when I picked up my babies. Understand, I have been a pet owner for decades. They smelled terrible when I picked them up that morning so the first thing I did when I got them home was give them a bath. While I was bathing my babies, I noticed there was a clump of something on the back side of one. Understand, the baby that had the clump on the back of her rear end is happy go lucky and loves who ever she is with, not at all timid or shy. She was very withdrawn and unresponsive to me when I picked her up from Wind River. She didn’t even want to stand. The clump on her rear end was a hard ball of feces. I gently cleaned the area with warm water until I could safely and with as little pain as possible, remove the clump. What was under that clump is a picture I can not get out of my mind. I literally started crying. Her rectum was enlarged and bleeding. The entire areas just hung there slack. When the clump came off, hard fecal matter and a very slick substance ran out of her rectum. I was in shock. I immediately called my veterinarian, which wasn’t available but the assistanct referred me to two other vets. I went to two vet and both had no interest in listening to me. They both told me she may have become stressed out and got diarrhea which got stuck to her fur and sealed in the feces causing an infection. Really? In one day? Every time they touched my babies rear end, she screamed and cried. She screamed when they took her temperature and the vets tried to normalize this condition? Understand, Wind River staff told me she was playful and done fine the entire time she was in their care. Now, the morning I pick her up she is in this disgusting state? And to add insult to injury, one of the veterinarians contacted me to chastise me instead of find out what happened to my baby under their care, Really! I paid over two-hundred dolllars for that kind of treatment? He behaved as if I was one of his staff he was correcting for poor performance or that he was more interested in covering his staff than finding out what happened to my baby under their care. My little girl is doing better but still has blood coming from her rectum when she goes potty. If I could give them 0 stars I would.

If I could give zero stars I would. I called earlier today to see how euthanizing a dog works I was told to call about thirty minutes before I come in. Than I go to call and whoever answered the phone Joann I think it was said I needed to make an appointment to euthanize a dog. She was very rude and gave me lots of attitude. They want me to make my dog suffer two days before we can put him down ?

Doc Boulette is very thorough and discusses treatment options with us beforehand. He has been our vet for years.