Isthmus Veterinary Care

My cat broke his leg on a Tuesday night. I took him to the emergency vet to get a diagnosis and to get pain medication for him. They recommended a surgery called FHO to address the broken leg due to the type of break. They called around to see if there were any specialists that could see him that night, and while there weren't, they provided me a quote from a specialty hospital they'd contacted, which was $3,500-4,300. Wednesday morning I called Isthmus (my usual vet), to see if they knew anyone in town or had any connections to get my cat, Walter, in sooner than the expensive specialists could (7-10 days was the window from the specialists). I was shocked when Isthmus told me not only do they have a doctor who can perform the procedure, but they had availability to do it the next day (Thursday). I was even more surprised when I received the estimate for the procedure, $1,500-2,000. Walter went in Thursday for the surgery. The total was 1600 and some change, a significant savings compared to what the specialists would've been. Dr. Gunby answered my questions, gave me reassurance that Walter would be ok, and told me he's done over 100 of these in his lifetime. Today (Friday), Walter is hopping around the house, exploring, and off doing his kitty adventures. He's still in some pain, but I'm confident he's on to a quick recovery. Businesses like Isthmus are few and far between - caring doctors, affordable pricing (they're in the business to care for pets and pay their bills, not get rich off your backs), and matched urgency. You'd be hard pressed to find a better vet clinic in town.

Isthmus Vet was highly recommended by people in the community and families I work with. Before bringing my dog in, I reached out with a variety of questions and Jen was SO kind, very helpful, and responded fairly quickly. I decided to go ahead and schedule my dog to be seen and both Jen and Tyler greeted my dog with so much kindness and care his first time there. A month later, I got my dog neutered here and Scrappy got to be under the care of such great people. Dr. Gunby performed the surgery and called me with updates throughout the day. He was so sweet, patient, and genuinely caring. I was really nervous about my dog getting neutered, but the Isthmus staff was very reassuring and made the entire process very comforting. My dog's surgery went so well, that he pretty much bounced back to his normal self by night time. They even called a few days later to check in! I'm so happy my boy was in such good hands and that he is recovering so well, so quickly.

Isthmus Veterinary Care is wonderful. We were looking for a new vet for our dog. Being new to the area, we tried a couple, and they were not right for us. We tried Isthmus, knowing my dog was in need of surgery in the near future. The first visit was great. Everyone was so kind, caring, and understanding. They did great at trying to keep our dog calm during the visit. Yesterday, she had her surgery, and it went well. From dropping her off, waiting, and picking her up, I felt cared about, and we weren’t just a number. I feel comfortable with everyone taking care of my fur baby and helping her feel as comfortable as possible. Thank you, Isthmus, for being there for us now and in the future.

I have been so impressed with Isthmus over the years. We have all of our dogs go to Isthmus for OFA's for hips and elbows. And, they even do an eye clinic twice a year. Progesterone testing with answers in an hour. The quality of care goes way beyond what we have had at other clinics. The staff is so good to get us in when we call and need an appointment I have been breeding 35 years, and yesterday I brought a litter of pups in for their health exams. Dr. Seigel was so thorough, that we have chosen to drive the distance of 1 hour 10 minutes for all of our puppies. I have been reluctant to review, as I don't want everyone to know how awesome they really are.

Generally had a good experience until today. They scheduled the wrong vaccine for my puppy, didnt confirm with me what they were giving her, then when I asked if it was the booster to what was started last time they said yes it was. Then came back 5 mins later to tell me no, it wasnt, and they started a completely new series of something else. Then they made me pay for it. So I paid $78 for a vaccine I didn't ok going to my pet and they offered no refund, nothing. After posting this review, they did agree to refund the amount to me but it took an angry call to the hospital manager to get it done. I'm leaving this review as is in hopes that Dr Siegel is informed of the malpractice, lying, and bad customer service that occurred here. Dr Siegel has truly been the best veterinarian we've had and I highly doubt he approves of what happened today.