Happy Tails Veterinary Clinic

A couple of weeks ago, I took one of my cats to Happy Tails Veterinary Clinic for the first time. His appointment was for an ‘acute’ issue rather than a yearly wellness check-up or exam. My regular veterinarian recently moved to Oregon, so I knew I would need to find a new, highly qualified vet team for my three cats. However, when one of my cats developed an urgent issue, he needed to be evaluated and treated by an experienced veterinarian. As a registered nurse (RN), my background in the human healthcare system gives me some insight into pet healthcare as well. I was hoping to avoid the vet ER, as ER visits often provide very generalized care. Most of my experiences at the ER (for myself) have resulted in little more than a referral to a specialist and no clear answers—basically, "it could be one of these 800,000 things." I'm sure many can relate to that experience. So, I was relieved when I was able to schedule my cat’s appointment at Happy Tails and avoid the ER altogether. I was particularly happy that I wasn’t required to add a wellness exam or any additional services, which some vet offices often push for—of course, for additional cost. The prices at Happy Tails were extremely reasonable, and I am very thankful for that. Dr. Elizabeth Nasal and her staff were kind and professional throughout the visit. No unnecessary services or tests were recommended. Dr. Nasal and I agreed to start with her initial treatment plan, and only if my cat didn’t improve would we consider further testing. I was grateful that we were on the same page. Before the appointment, I was anxious. With my background and personal research, I had concerns about my cat’s symptoms. The healthcare system, both for humans and pets, has changed drastically in recent years, and I now feel apprehensive whenever I have medical appointments for myself or my pets. I have been misdiagnosed several times, which has caused me a lot of stress, uncertainty, and large medical bills. As a result, any medical or vet appointment is now very stressful for me. I mentioned this to the staff when I booked the appointment and again when I arrived. They were understanding, reassuring, and respectful of how I was feeling, and I can’t express how much I appreciate their kindness and compassion. I was also concerned that my cat might not receive the appropriate treatment. However, after discussing my concerns with Dr. Nasal, she examined my cat and explained her findings clearly. Her treatment recommendations were based on both test results and the exam, and I was happy with the care my cat received. Again, Dr. Nasal and her staff were incredibly kind and compassionate, and I cannot thank them enough for that. I am so relieved to have found Happy Tails Vet Clinic, and I plan to bring all three of my cats there for future care. It's hard to find great veterinary care with compassionate and knowledgeable staff these days—it truly feels like finding a diamond in the rough. Thank you to Dr. Nasal and her team for their superb care, compassion, and respect. It's difficult enough to have a sick pet, so having a vet clinic that treats both pets and their owners with kindness is incredibly important, and I am so grateful to have found that at Happy Tails.

Astro loves coming here! They do such a good job with him and listen to all of our concerns, no matter how silly they might be. They definitely understand that he's not just our pet, he's part of our family.

Absolutely love Dr. Nasal and her staff. They're always great with my dogs and you can tell they care about their health. I appreciate that they're upfront with pricing and no hidden fees.

The staff is absolutely amazing! They are always so friendly and kind when you enter and we’re wonderfully with the animals. They are hands-down one of the best in the city. All animals should leave the vet, smiling like this!

100% recommend!! Their friendly team got my dog and I back to the room on time and promptly diagnosed the problem and found a solution. Extremely efficient operation!! Dr. was extremely polite and pleasant and her team made my dog and I feel comfortable! You can tell they love pets :). Highly recommend!