Lake Union Veterinary Clinic

My experience at this clinic and with this vet was absolutely terrible. Communication from the vet was awful. They did examinations in a separate room and the vet refused to make time to talk to me. I was taking a cat overseas and the vet actively impeded my efforts instead of trying to help me work through the complexities. Not only was the vet wrong about whether the USDA would approve our forms (they were approved), but he made a mistake on the rabies vaccination form that was required for entry into the UK. He genuinely, single-handedly, nearly caused the entry of my pet into the UK to be denied. This vet lacks 1) the ability to effectively communicate, 2) compassion and understanding for pet owners, and 3) humility and the ability to admit when he is wrong. Furthermore, his carelessness as he rushes through things can cause major issues when things like microchip numbers are written incorrectly.

Love all the team here and I took my two pitties here for many years. One was quite nervous and reactive, they worked patiently and compassionately with me to provide good care for him here. My other dog had lifelong health issues that they provided expert advice on to manage and make our lives SO much easier and more healthy for her. 100% recommend.

We’re new to the area and picked this vet as they were nearby in SLU. They were able to book everything online and even have an app. The staff and vet were incredibly sweet with our senior cat who was a little shaken up to be there. There did some blood work and called same day to discuss the results. They were amazing and I will definitely be going back.

I’ve been bringing two of my rescue chihuahua mixes here for the last two years or so. I’m the first one to admit that my dogs are challenging patients, with a lot of behavioral and trust issues. Despite all of that, Dr. Carson and Dr. Chan have been nothing but wonderful in handling their routine care as well as few emergency visits. I trust their care and am grateful for their services.

I’ve had the worst experience at Lake Union Vetinary clinic. I was late to an appointment because a lane in the tunnel was down and because of traffic in the area and even though I had been driving for over an hour and based on the GOS should have gotten there 20 minutes early they refused to let me see the vet even though I told them that my dog had recently been hospitalized and I wanted to talk to them about it. They wanted to charge me the same amount of money to just take the dog back to get his shots without the vet actually doing any of the work. This is unacceptable and infuriating. I can’t control traffic and how can you not be a little accommodating. I’m humiliated that someone would treat me this way and not think I should be able to talk to a vet when my dog was recently hospitalized and i drove over an hour to see the vet. what a terrible experience. it would take such a small effort to help me. it was like they were going out of their way to stick to the rules and make my day miserable instead of having any empathy and compassion. People like that shouldnt be working at a vet and should find a new occupation.