Eastside Veterinary Associates -Kirkland

The receptionist was really attentive, helpful, thorough and kind. Doctor and technician were just as excellent. They looked at my elderly baby's extensive medical record, which was in another language, and listened to me explain her conditions. They kindly explained to me each item requested to be examined and I was allowed to purchase the medicine prescribed at another place, which was more affordable to me. My baby was feeling better immediately after treatment. Overall really pleased with the care at the Veterinary Association!

I recently took my two cats to Eastside Veterinary Associates -Kirkland for their annual checkup and vaccinations. However, my experience with this clinic was far from satisfactory. After the vaccine, one of my cats stopped eating wet food, and drinking water and even lost interest in playing. I contacted the clinic's doctor, who advised me to bring my cat in for an examination. The doctor charged me $150 for testing and injecting fluids into my cat's body but did not provide any clear diagnosis. My cat's condition did not improve and continued to refuse food or water. On the third day, I noticed that the smell of my cat's urine was stronger than usual, and he had soiled himself to the point where I had to clean him. When I was drying him, my hand accidentally hit his urinary tract, and my cat screamed, which was the first time I noticed such a reaction from him. I immediately contacted the doctor, who advised me to bring my cat in for another examination. The doctor charged me another $300, but he could not provide a clear diagnosis or solution to my cat's problem. As my cat's condition continued to worsen, I took him to Animal Hospital, where the doctor identified that he had a urinary tract issue. The doctor administered immediate treatment, which helped my cat's condition improve significantly. Although the clinic eventually identified the problem, I was disappointed with the lack of care and attention my cat received initially. The total cost of my cat's treatment from this clinic was $450, but the care was subpar, and my cat's condition continued to worsen under their watch. I would not recommend this veterinary clinic to anyone, and I suggest that pet owners consider other options before choosing this clinic.

My puppy’s first and only veterinary I will take him! With being a puppy mom with new challenges they’ve been nothing but helpful with answering all my questions and giving Scout the best care. It’s easy to say that he LOVES going to the vet! 🐾 see how happy he is afterwards!

Very friendly and so gentle with my dog. The vet and techs all had great communication skills and helped me understand some things I hadn't learned about dogs before. They went over all treatment options and cost estimates and let me decide how to proceed without pressuring me. I appreciated that a lot. We will be back for sure!

I was told about Eastside from my boss. She said her vet actually took her dog in her own car to urgent care in every attempt to save her life. I went to Eastside with an senior dog and a dog with a leaky heart valve. They talked me into removing all the teeth of my senior, and I am glad I did. His appetite and mood improved. He is happier and more comfortable. Now all of this happened before the second time COVID hit my family. I am a single mom with a 4 and a 6 year old. If they are sick, I miss work. I ran out of paid time off after 6 months and started seeing deductions in pay. Care Credit canceled my account due to failed autopay. Luckily, the vet had told me they can work out a special payment plan on the side. The officer manager assured me communication is #1. Well, my friend who helps with the bills can not help this month. The office and I have spoken about our communication and I have listened and confessed details about my finances I wish I hadn't. Today, they refused to continue a vaccination series because I didn't have the $40 to pay. It is the first time I've ever been expected to pay for a 2nd shot. I wasn't warned of paying when I spoke to staff about my outstanding debt for the surgery earlier this week (not that I blame them, now that I embrace my own poverty, I understand how inconsequential $40 is to most people in this area). They know I am working GrubHub at night to pay, and can do it increments or as a lump sum. After all, communication is what's important here. Well, I was turned away. My friend called to give them permission to use his credit card at any time. However, at this point, I feel as though someone who simply doesn't fit in at this vet clinic. They are for people who have duel income or make well above $80k a year. I am warning you because people who are well off may recommend them, and their services are great- but if you are just working class, or a single mother or don't have ample income, this isn't the place for you. After today, I have decided I can't afford Healthcare for myself or my animals. My kids are covered by the state. I am just a teacher with two side hustles. I am not worth the respect.