The Regional Veterinary Referral Center

Have been to Regional several times over the span of the last 15 years. They saved the life of my husky 15 years ago. They were compassionate with us as we thought we were going to lose our little girl. She made a full recovery from ingesting a full bottle of Advil. Have a two year old lab that has the same issue. Has swallowed two balls at the dog parks. My primary vet stated that surgery was needed the first time after taking a panel of x-rays. They sent us to Regional who took us immediately. We were walking out with big smiles on our faces 20 minutes later after they induced him to throw up the ball. Same thing happened again this week, and we went straight to Regional. Same result. Took us straight in and we were on our way home within 30 minutes. Very cost conscious. The combined two emergency vet bills were less than the one at the primary vet. As a result we have changed to Town and Country on Arlington Boulevard in Fairfax.

I wanted to take a moment to thank all the staff at the hospital because your team was crucial at many instances of his life, you gave the best care to my baby many times over many days, especially this last year. For some reason he was chosen to have many health complications but he was also blessed to have people around to care for him and some of those people are you. Thank you from the bottom of my heart. May God keep blessing each of you for the great mission you do every day.

Arrogant doctors and staff. They must teach the employees how to be condescending and rude in orientation. After having my dog for four hours I get a call from the vet that essentially said your pet ate for us, not sure what your problem is. I have known EMTs that have a GED with better bedside manner and professionalism. But the staff all seemed like they were having fun laughing and looking at their Instagram while customers waited. My favorite part was when the vet tech brought out my dog with the leash installed upside down and attached to her collar instead of the harness she was wearing after having received a water injection in her neck. When confronted she just turned and ran away. Nice. I ended up going to a different emergency vet that actually diagnosed an issue with my pet and she is doing much better. Unless you want to make a donation to this business I suggest going elsewhere.

This place was horrible. Terry at the front desk and Dr. Juan Sardinas were rough. The bedside manner was all about the cost and the down payment. Questions were brushed off & not very eager to give explanations . It was tooth & nail. Lots of arrogance & insensitivity & rush. Even the assistant that the Dr. called in was rough with my puppy. Just ugly. You can feel it was just business as usual ‘ performance .

I wanted to give a shout-out to the staff here at RVRC. Even though we had an unfortunate ending and our girl didn’t make it, the staff was caring and thoughtful and gave us all the time we needed to say our goodbye. We can’t thank them enough for their quick response and empathy during a very hard time for us.