Animal Medical Center

I have been taking my pets to Animal Medical Center for almost thirty years and there is no other place I would trust the care of my babies. They oversaw the care of my dog his entire thirteen years he was with me, every problem, every concern and were with me at the end. They were like family to me throughout that process and they have been taking care of my cats for years now. They are compassionate, knowledgeable, diligent, skilled and trustworthy. In addition, one of my cats I have now has been quite aggressive with them ever since Covid and having to be seen without me being present but they are excellent with him and they never say anything. I also board my pets there for vacations and they receive excellent care. I’ve never had one problem and never have to worry while I’m gone. I’m truly appreciative of all the staff for being there for my family and my fur babies.

This is how I picked up my dog after boarding her for 4 days. Not only did they let my dog get attacked by multiple dogs they charged me for the antibiotics. She has multiple staples and lacerations all over her face. They charged me for the boarding still. Receptionist Tim said "sometimes dogs are dogs". They told me they had a peaceful play area option for well behaved dogs she could go to daily which they also charge for. Told me 2 employees will be watching over the dogs at all times. Then how does this happen? I'll tell you how. I walk outside to see the so called peaceful dogs and they are all going nuts and there was ZERO employees watching over them. I have video footage of this as well but can't upload a video on here. I've asked multiple times for someone in charge to call me but they said they are out of office and will call me back in a few days. Worst business ran operation I have ever seen. Don't take your animals here, and if you do definitely don't let them play in the peaceful dog eat dog area because "sometimes dogs are dogs" as Tim would say. Can't believe they let that guy talk with customers. Another terrible business decision.

Review of GROOMING SERVICES ONLY. Used their grooming service and it was terrible. I was specific with the groomer (Melissa Rose) about the size guard and style of cut for my giant schnauzer. He has been being groomed by the same groomer since birth and due to moving to Virginia we needed a new person. This was not the place. Melissa lowered his skirt by several inches to under his abdomen. She chopped his eyebrows and beard to several different lengths, leaving hair still in his eyes. She shaved his legs to several different lengths when my instructions were specific that he was to be cut at 3/4 of an inch for his entire skirt. When I asked to speak to someone about the issues with his groom, I was told to call the groomer during her business hours. The unevenness of his beard and eyebrows is alarming. He does not even smell clean. Brittney at the front desk was rude and petulant. She lacked customer service or even the slightest bit of empathy for the situation. Instead she responded in an aberrant manner and lacked all possible professionalism and decorum. Update, Lisa the officer manager called me. She sent me to the groomer at another office and what could be fixed was fixed. She also refunded my money and was sincere and apologetic. Please don’t judge the vet by this groomer.

The staff is very friendly and makes you feel welcomed. My dog needed several shots and they were able to get him seen at the last minute on a Friday! You can't beat that! The Dr. was very nice and friendly as well . I highly recommend this place for all your pets needs.

My neighbor brought in her cat for a hip surgery, not even an hour later they called her letting her know her cat had passed. They offered free cremation and cancellation of the bill. That means nothing, her cat is dead because of mal practice. Please do not bring your pets here.