Our Family Vet - Jacksonville

I would never recommend dr Alexander. We used him for our animals. One of our dogs cut her leg and needed stitches. He would not see our dog because of our Duaghter not working there anymore.

So kind and caring!! Thank you, Paige, for calling and checking on Skye, not once, not twice, but at least 3 times! Dr. Alexander and his staff are very attentive to my babies!! New review - thank you to all for taking care of my beautiful girl in her last weeks, and lovingly help her cross the Rainbow Bridge. I’m still heartbroken, but thank you all for your kindness and caring.

Although the supporting personnel was very kind, the vet himself, was the worst vet I have ever seen. He was rude, condescending, and unprofessional. They kept taking my dogs out of the room for weight measurement and treatment, rather than treating my dogs in front of me, which made me instantly uncomfortable and gave my dogs more anxiety. When I made the appointment I specifically stated which treatments/tests I wanted on my dogs, during the examination, I asked for an additional test for worms, he used this as an excuse to upgrade me to a higher "package" and give my dogs vaccines I did NOT consent to. My 8 year old husky who has had a vaccine reaction in the past and is NEVER kenneled, did not need the Parvo, Distemper, or Bordetella shots he gave her. I did NOT consent to these additional treatments. If you do not want a "One-Size Fits All" approach to your pets, do not see this man.

I'm a disabled veteran serving 2 tours in Iraq and Afghanistan protecting and serving my country protecting American citizens so they can have there Jobs. I was shot in the knee and back. I have a 4 year old pit bull brindle and he is my service animal and has a bad skin condition and is in pain and needs to be seen and this clinic has refused to help us.i only gave them 1 star because you have to pick 1 thru 5. So 1 is all they get. The are so inconsiderate of animals and veterans. Please don't take your animals into this clinic.

My sweet little dog was mauled by a larger dog around 4:30 in the afternoon last Thursday. We rushed her in and initially I was happy with the way they treated her. 21 staples to close large gashes and they cleaned out several puncture wounds. They handed me some pain meds and antibiotics and said she’d be fine although very sore and bruised. They said bring her back in two weeks to have the staples pulled. Friday and Saturday she seemed better, was eating and up walking around. There was never any follow up, instructions for care or warnings about what to watch for. Sunday my dog started vomiting and showing signs of distress. When I called their emergency number Sunday afternoon it went unanswered and their voicemail was full. We took her to Tyler but by that time she was too far gone. She was in respiratory distress and septic. My poor baby suffered and died in pain Sunday evening. I trusted them and now we all suffer.