PetWorks Express

I came a few months back with my boy for teeth cleaning. Today I’m here with one of my girls for a different issue and I’ll have to say this is the best experience I’ve had with any vets in the Houston & Katy area! 🐶 😊 🐕

I absolutely love this clinic. Staff is very friendly and knowledgeable. The prices are very reasonable. We have adopted a very sickly cat and I had tons of behavioral and health questions which were answered to my satisfaction and not just brushed off or dismissed. My worries melted away. Very easy to navigate app as well that helps to schedule your appointments or contact them. I would highly recommend them! I should have written my review a while ago but it’s time to go back for Pumpkins next preventative care and exam so it prompt me to finally write a review.

I highly recommend Dr. Pappan and his team! Because of them my dog is now enjoying excellent quality of life at 8.5 years old. She is about 65 lbs and needed to have TPLO surgery on both hind legs. She was 5 at time of first surgery and 8 for the second. If you are on the fence about this and can afford it, do it for your fur kid :-) I should have done it sooner both times.

Although my pet didn’t get treated here, Melony was a real pleasure to speak with as I was facing a difficult time with my puppy being severely injured. They were able to offer a very affordable quote for an otherwise very expensive procedure that needed to be done. Melony was very supportive and wanted to do whatever she could to make sure my puppy got the help he needed. I would recommend them based upon the customer service alone!

If I could give more than 5 stars I would - Dr. Stephen Pappan, the other doctors who work here, and the staff who assist them have been nothing less than spectacular providers for a new client to their business. My girlfriend and I were in a tough situation - we had rescued a kitten who was badly injured from hiding inside a car that started on her. We found her crying and hurt and were able to get her inside. She had a broken hip, lacerated tail, worms, fleas, everything you can think of. We knew if we dropped her at a shelter, etc they would likely put her to sleep. It hurt so bad to see how strong she was being even with so much that had happened to her. I am so thankful that a friend recommended that I call PetWorks Express. Dr. Pappan gave his full attention and recommendation for the care of this kitten. He suggested NOT to do this expensive FHO surgery that everyone else was recommending, which would require removing part of her hip and her leg bone and was thousands of dollars. He instead suggested something simpler, cheaper, and said she would heal more quickly from. A pin in her leg and wiring to hold it together and allow it time to heal. He showed us a cat in the office that had the same procedure. I was hesitant internally because this was different than what everyone else was saying, but we said to ourselves "we sense that we can trust him, let's go for it" It is now just a few weeks later and this little lady is RUNNING at almost full speed again and wanting to climb everything she can! Purrs abound. Quite literally a new lease on life! The office staff saw me multiple times over the past few weeks (probably more than they wanted, ha!) as we brought her back for treatment for worms, trying to heal the injury to the tail, etc. During my visits there I was able to see how truly busy and overwhelmed this office and staff can be - yet they continue to provide excellent care to everyone. Dr. Pappan himself is sometimes standing in front of the building signing people in before they open, and he comes out to speak with everyone who's pet he is working on, look them in the eye, and address their concerns. They are a first come first served facility. They have a small lobby and don't want it stuffed with people and pets. I have had to wait in the car for our turn to get called inside just like many others have left feedback on here in the reviews. If you come with your Pet Patient as well as your own Personal Patience - you will be cared for by an EXCELLENT facility.