Vanguard Veterinary Clinic - Cypress

I appreciate the entire staff at Vanguard. They are patient and kind even with my crazy, wild, but loving dogs. For example, my oldest fur baby doesn't like dogs other than his sister. They make sure the lobby is clear before I bring my fur babies in.

My dog Carmelo has been sneezing like super crazy pretty often so my husband and I got concerned. We called the clinic and their earliest availability was in 2 days. Male receptionist is very nice, friendly and informative. The female doctor diagnosed my dog concern. She did prescribe some medication for his issue. The facility is really clean for a vet clinic! There was a time the vet took my dog out of the room for further examination for like 20 minutes and my dog did not come back traumatized or with any negative showings which is a good sign. I recommend everyone to go here. We use this company mobile clinics when our doggies are due for vaccinations.

Vanguard mobil units are such a fabulous idea, thank you for taking care of all the sweet animals. Can you PLEASE add a few of the pop-up tents for all the people with their pets to stand under, while waiting in line. It’s record breaking heat in the parking lot, the sun is beating down, the dogs have to be held b/c the pavement is too hot, and people are overheating. If you need extra tents, please put out memo on your company wish list, we will get tents to you all. When folded down they don’t take up much space and it looks like y’all have plenty of space left in the trailer y’all pull. Thank you very much for all you do!!

I took my Buddy in for a teeth cleaning last Thursday. I have called twice and no one returned my call. I called again today July 11. 2022 and no returned my call. I need a return phone call. My Buddy is not feeling well. Something has changed at this place. Money is top priority instead of care for my pet. I buy the dental chews from them. The manager sold me 15 which cost over half of what a whole bag would cost. Very disappointing. I wanted a whole bag. I didn't ask for 15. Was she selling me their trail samples? Be careful in leaving your dog. I was told to drop him off at 8 am and pick up at 3 pm. I will never drop him off and leave him with no one ever again. If you can't perform services while i look it's a no for me. The manager said he didn't need pain medicine. Buddy has not eaten and i told whoever took my message that today. I went in for a limp and ended up spending almost 400.00 to run test and blood work for the teeth cleaning. No one called with results. I had to call because the pain in his leg was worse. I received an email about a appointment reminder i knew nothing about. I called and the manager said ignore that but my dental appointment for Buddy was still on the books. I pay an additional 290.00 for the dental cleaning (no tooth distraction) and a pill for worms. The manager said he needed it. I despise dishonest gain. How can you trust someone who is just in it for the money. Someone need to return my phone call please . I am surprised there was no follow-up call for this procedure. Nonetheless, i have been calling and request a return phone call.

I highly recommend this Veterinary Clinic. I come every year for my dog's vaccinations. I am in and out in no time. They also have great customer service. Thank you.