Emergency Veterinary Clinic

Last May my dog Freya was bit by a rattlesnake and she started swelling up immediately. I rushed her over to the ER clinic, they were having a hectic day, but as soon as they saw us and how bad of a reaction Freya was having a tech literally scooped her up off the floor and took her to the back. Saturday she was seen by one vet who told me everything they needed to do and possible problems. Sunday a different vet called me and updated me and let me know I could try taking her home to see if she would do better there, she wasn't eating for them. The whole team there did such an amazing job taking care of her and we both appreciate them so much. Freya is living her best life

I had to help 2 of my doggos over the rainbow Bridge in the last 7 months, and the emergency vet was my only option at the time. They were very kind and compassionate both times, and so patient and understanding at such a difficult time. I can't thank them enough for being there when we needed them!

the techs there were phenomenal but the receptionist is TERRIBLE and that made our whole experience. I first called in panic about my 6 month old puppy. I began to tell her what’s been going on and really was just calling to see if this is normal or if I needed to bring him in. She told me that she didn’t need to hear my story and that my dog sounds fine. I was immediately shut down and was VERY upset that this is how caring someone who is helping care for our pets is. I hung up to gather myself and called back in hopes I would speak to someone else and with my luck, she answered AGAIN. I asked to speak to someone else and she raised her voice with me multiple times refusing and telling me that I need to go through her to speak to anyone. She finally slammed the phone down and put me on hold and allowed me to speak to a tech there and she was so helpful. I even expressed my frustrations with the receptionist and she understood and and apologized on the receptionists behalf. (WHICH SHE DID NOT HAVE TO DO) Imagine the receptionist bringing her child into a hospital in panic needing someone’s help and a nurse, doctor, tech, or receptionist responding to her the way she did in this situation. She would have a fit but nobody would or SHOULD do that because that is NOT how you treat someone. Either she had a HORRIBLE day or she is in the WRONG profession.

Took our 16 yr old cat Calliope over the weekend on Saturday (4/15) to have her euthanized and cremated. We were planning to do this on Monday with our regular vet but Calliope wasn't doing so well that Saturday morning. The front desk person was so kind getting the paperwork completed beforehand. Dr. Clinton was so sweet and knew exactly what to say to put our minds at ease with this decision. She explained the process with such compassion. She gave us time alone before and after with no rush. They handled Calliope with such care. The price was affordable even though it was on the weekend. I highly recommend them.

We were here last night. I had a dog who had cancer and started going downhill. I'm not from here. They were so wonderful with us and little Sara. We had a bit of a wait, but that was ok, it's an emergency clinic, it's to be expected. When we got to see the Dr. She was wonderful and patient with me. I did not feel rushed at all. Unfortunately we had to put my sweet baby to sleep. As I said before we're not from here and will only be in the area until Wednesday. The tech that was with us is going to ask the cremation people to put a rush on Sara's ashes so we can have her with us before we leave. These people are wonderful caring people. I'm glad we found them🌸🐾