Hartsville Animal Hospital

I've always had good experiences here with all my animals. The love and compassion all the staff have for animals is amazing. All my babies have been well cared for here and got in right away.

Rude staff, terrible service. I called last week to schedule for a 1 year old to be neutered. He was a stray who we finally got to come to us. I was told I had to schedule a consult first and the vet would do an exam and schedule the surgery for whenever is convenient for me. I asked prices and was told I would get an estimate. When I got there, a woman came in, didn't identify herself and asked if I wanted vaccinations today too. I told her I was told today was just a consult. She said by law they have to do vaccinations with the surgery when scheduled. I said "all vaccinations?". She said "yes". Then said "at least the rabies but you need to talk to the vet. " The vet came in and we discussed surgery, did an exam and said she would give me an estimate. The woman who said my cat had to be vaccinated, came in and gave me an estimate. I was told to schedule at the front window. The girl behind the counter scheduled the appointment and said it was $50 for today and is required as a down payment prior to surgery. I said I was told today was only a consult. She got an attitude and said "well, when you don't ask questions". I said "excuse me, did you say it's my fault because I didn't ask questions?". I reiterated that should have been told when I called to schedule the appointment and before my cat saw the vet! She was rude and walked off. I left. A friend recommended Sandy Memorial. MUCH cheaper and you don't have to schedule a consult first and the cat doesn't have to stay the night. You have to pay a small deposit that is refunded after the surgery.

All of the doctors and staff at HAH have always been friendly and courteous. I take both my cat and my dog to them and have never had a bad experience, however, my cat is 10 and has had some concerning health issues this past year. The staff at HAH have always been quick to get him in the door and provide whatever care necessary- they've answered all of my questions and phone calls without ever making me feel overbearing and have gone above and beyond to find answers and get him back to good health. I cannot express enough gratitude for what they've done for my little man, and will continue to trust them to care for all of our fur babies.

This was my first time bringing one of my pets to Hartsville Animal Hospital and it won’t be my last. The staff were so friendly and loving with my little kitten and answered every question I had. It was an absolute plus that they accept care credit too. I will definitely be going back with my fur kids.

Dr.Tochiki, Dr.Sponseller and Dr. Riddle are all Excellent, compassionate and skilled in all the most current treatments and procedures. I have taken my German Shepherd there for 5 years. Never had any problems with anything. Caring staff at the front desk ( Shianne whom I deal with the most ) and 110% Wonderful Vet Tech ( Leelee) whom Zeus trust enough to get him out of the car and bring him into the building.