VCA Northview Animal Hospital Specialty Referral Center

I can't believe I have never left a review after we have been coming here for over 5 years with our Frenchie baby Aiden Oliver. We moved an hour away and continue to be loyal because of their exceptional everything! Our baby is cared for by Dr. Hashem and Dr. Assandri but has seen Dr. Smaller and was neutered with Dr. Enwiller. ALL top notch!!! We RAVE about Dr. H to all our pet lover friends, he is beyond caring, intelligent, and tells us the truth! All the receptionists and techs are amazing too, we have never had a bad experience. And that is not to say we haven't had bad news or outcomes we didnt expect but a caring team helps. And our baby used to LIVE here as he has chronic issues! I could go on and on if someone would listen but I promise, we are truly lucky to have this group. Through the fun times and of course the difficult parts of loving our pets so hard, they are here for you! I would encourage all of us pet lovers to be kind and patient with the staff as they are so busy but worth it. Here is Aiden healthy and happy 😊

I have been very stressed because my 1.5 year old dog Harper recently started limping. I was referred to VCA from my vet and Hanna B and Dr. Enwiller from surgery were wonderful. They put my nervous dog at ease and Dr. Enwiller spent time with me discussing my options and my treatment plan options for my girl. I also made sure to reschedule for next week when Hanna is there. I appreciate them both and was a great experience!

Had to have my dog euthanized there recently. The vets and assistants were very nice. However, after the fact, the people that call about the bill were just awful. They refer to your lost pet as "it" as if they don't need an identity. They had no remorse or sensitivity to what had transpired, and this was a business transaction for them. We are reevaluating finding a new vet for our new dogs. Whoever we spoke with, I hope the doctors refer to you as "it' when they speak to your family after you pass. Edit 8/16/24 After we had received a phone call in regards to this, I consider the matter resolved. The call was very nice and apologetic, and personable. We very much appreciated the call and the kind words that were said to discuss our baby boy luka. Thank you

Great experience with bilateral ACL PTLO surgery for my 70-pound Aussie-Lab mix, Sopris. Dr. Enwiller was very knowledgeable and had herself opted to do both knees of her lab at once, rather than sequentially. Cost was $7500 for both (less than the estimate), or $5,500 each sequentially, and I just didn't want to put the dog through this twice. It's a long recovery as it is. That was a good decision. Sopris was able to walk with a sling that they provided the day she got home, and was able to get up and walk by herself the second day. It will be weeks of restricted activity, but she was walking better the day after surgery than the day before surgery (left ACL 60% tear, right leg 100% , as it turned out). I scheduled bilateral surgery before the right tendon fully tore, but it tore before the surgery, so it was a good thing. VCA sent text with pictures during pre-op, operation and post-op, and she was clearly in very good hands. I like that she was recovering in a room on a dog bed rather than in a crate. Other reviewers here complain about long waits or high prices or mostly administrative issues. I didn't experience any of that. The other place in Monroeville was the exact same quote but said that the doctor would determine whether to do them at once or sequentially but would probably recommend sequentially. I'm glad I didn't do that. The other place that was recommended was twice the price. So, I recommend this place!

This is strictly based on our personal experience, I suggest looking elsewhere, unless there is an emergency and you have no other options. Oh wait, they don't do emergency services anymore, or at least, that's what we were told. They seem to only care about profits. , have an unfair stigma about pit bulls, and always want to sedate my dog because he snarled once when he was really sick...NEVER AGAIN ...The saddest part about it, there are some great workers here, but they don't make the major decisions. The good workers will find their ways at better vet clinics, if they aren't able to make changes for good (not profit) at this place.