Gabriel Park Veterinary Clinic

Can never see vet or be with pet during pet care. Very expensive. Always different docs. Always prescriptions. Don't feel valued or cared for as customers. Guess pet care was ok. One vet, gone now, stayed there short time, helped a really sick cat get better. ONLY positive experience & that vet left shortly after. We're done. They got lots $'s from us.

This vet USED to be good until most the staff left. Last week they called my grandma and chewed her out for taking her dog somewhere else. Then had an appointment to get my senior dogs shots and she wouldn't even come out of the corner for the new vet (who chewed out my elderly grandmother for going to specialist for a third of the cost), then today my younger dog barks one time and they tell me I have to go wait outside when it's 102 degrees out and no shade where the concrete is probably 110-115. My dog was picked up and not able to even go anywhere and barks one time you and tell me to leave. This place has really gone downhill. I used to bring 4 dogs here. Now I'll be finding somewhere to go. This place really sucks now.

I brought my dog in due to a big lump that she had on the back of her arm. Doctor Hawkins, the owner of the clinic, was her vet that day. After gracing her hand over it. She went right past it and moved on. I told her, "Will you please check that lump? It's the reason why I brought her in today." Doctor Hawkins immediately said, "Oh, that is nothing, don't worry about that." 2 months later that bump was 3 times the size that it was on the day doctor Hawkins investigated it. I brought my dog back into the clinic and was seen by a physician who was only covering a single shift for that weekend. In under 5 minutes, with a simple poke of a needle, that physician diagnosed that lump as a cancerous mast cell tumor. The tumor had just started to metastasize to other parts of her body (maybe because it was given an extra 2 months to do so and not stopped or diagnosed properly) Emergency surgery was needed. Due to doctor Hawkins, outright negligence, and unwillingness to even take 5 minutes to investigate my claim, meant my dog was 2 months behind her cancer treatment and had to have a far more invasive surgery, cutting away much more of her flesh than what would have been needed had doctor Hawkins spent 5 minutes to properly diagnose my dog when the tumor was 1/3 the size. When I called Gabriel park to ask them to transfer the records to a new primary care vet. The lady said those records have already been transferred and immediately hung up the phone very loudly without saying Goodbye or another word. Rude. Unprofessional. Incompetent. Known for being very expensive (which is why they have availability.) Do not bring your animal here.

I only just started going here - after my first few encounters I can say that the staff and my vet there, Dr. Hawkins, were all very lovely, competent and helpful. There is none of the VCA-Banfield-mega-vet upsell / rigid vibe and everyone seemed busy, but not stressed and unhappy. That makes a difference to me. I have started making a point of not going where people seem like walking sales-pitches and you sense they are friendly because that's the script - there is entirely too much of that in the world. Kudos to Gabriel Park. I'm glad we found you.

Gabriel Park has been taking care of all of your cats for a number of years. It's obvious they truly care. And they have outstanding customer service skills.