Granger Veterinary Hospital

Dr. Tongish is always very thorough when discussing patient visits and makes sure he answers all questions. He does his very best to be mindful of your pocket book for anything beyond office visits. The staff are always friendly. Both Doc and staff love ur pets like your own and treat the animals with good care.

The staff gets 5 stars, however the one star is for the vet. He did not interact well with our dog and he made us feel very uncomfortable. It is possible that he is knowledgeable, so if you can deal with his personality, this might be a decent place. I prefer a vet who truly cares about our pet and has better customer service skills.

My dog has always been afraid of the vet but the vet took his time getting to know my dog snd got him to relax for his physical.

I love this vet. As long as we live here I will never take my dog anywhere else! He is educational, accommodating, and friendly. He won’t push procedures on you, and he gives a range of options and costs for your pet’s care. The staff have great communication, and my dog loves them.

I am giving this place only one star because the receptionist at the front desk was very pleasant the numerous times I had to continue to go back due to such poor quality of vet care I received at Granger Veterinary Hospital. My original post was deleted so I feel obligated to let customs know the experience I had so they don’t make the mistake I made. My dog had a massive surgery there in October of 2018 that almost caused her to die. My dog ended up with a horrible infection right after the surgery, then I was told that the only one antibiotic that could cure the infection had to be mailed ordered from the lab they use in Texas. After ordering the antibiotics from Texas and paying extra overnight shipping they still did not arrive until 6 days later. I then found out the Hospital in Copley Ohio a 10 minute drive away had them in stock. Keep in mind this was after being told no one had this medication. This place did not care when I informed them of the poor condition my dog was in after being in their care, nor did they return any of my emergency calls I made the 3 times I called at 5:30p. Let’s also not forget to mention the quote of $1200 that ended up to be over $6000. Hopefully this rating does not also get removed as my last rating did. I am a reasonable person that expected a veterinarian to be compassionate and care about my dog, this place is all about collecting $$$. They did not even call once during the weekend my dog had the massive surgery then due to no drainage being put in after the surgery the body had no where to let the fluid out which caused my dog not to be able to walk and caused the horrible infection. $450 later which they charged me for draining her leg due to the massive fluid build up. Very bad care and huge delays in test results . My dog has been thriving ever since I changed vets. I was also told the 2 tumors were cancer free when in fact one of them was not and I had to have another surgery 3 months later. I will continue to post my review each time it gets deleted due to this establishment not wanting customers to know the truth. This is my rating and my experience it should not be deleted.