Care Center Cincinnati

I had to visit Care Center with my cat, Batman, on a Saturday evening. The staff was terrific. It was a holiday weekend, so it was pretty busy, with a steady stream in pets coming in throughout the night. We initially waited a little over an hour, which made sense, as there seemed to be several other animals with more critical concerns coming through the lobby. When I asked if we could wait in an exam room, so I could let my cat out to have litter box access, the staff very kindly obliged. All of the information I got was very thorough and explained really well, which helped me feel better. My cat also had a urine culture taken, and the office was very prompt with calling me with the results. I was so impressed with the staff. I could tell how much they care for animals. Kudos to everyone working during the evening on 2/17/24. Thank you for being so kind and helpful! I don’t hope to have to visit the emergency vet anytime soon, but it’s so nice to know this resource is available in the Cincinnati area.

First of all wow!! Everyone was absolutely wonderful! Our puppy received so much compassion and love. They were informative and worked very effectively to get us in and out. This facility was clean and organized. So impressed with the entire experience. Thanks for all the kindness you showed us and our fur baby! You all are fantastic!!

I cannot recommend Care Center enough. I brought my dog into the ER at about 3am. She had been sick for about two weeks and was going through various testing with her normal vet. She unexpectedly had gotten drastically worse in the middle of the night. I called before I brought her in. When I got there, I was greeted in the hallway by the vet tech Tyler. He was so warm and comforting towards my dog. After some testing, we met with Dr. Armstrong who had been running her ultrasound and tests on her. Unfortunately the news was what I didn't want to here. My poor sweet Roxie had a large mass in her abdomen, and that's why she had been so sick for two weeks. There was nothing that could be done that would ultimately save her life. Dr. Armstrong was so kind and gentle with myself and with Roxie. This was hands down the toughest moment of my life and I was just beyond thankful that Dr. Armstrong was the one who was there to get us through it. I'll forever miss my Roxie, but thankful for a positive experience through it all.

My family recently had to lay our golden retriever Zeke to rest. He was diagnosed with lymphoma at the age of 4 1/2. He was fine for 2 weeks and within hours his BP had dropped temperature was high and he had labored breathing. It was the time and the decision was heartbreaking. The vet was amazing comforting well educated and had a great deal of compassion for our time. We never felt rushed or encouraged with the decision but only guided. As hard as it was to make the decision to let our baby Zeke be pain free the care center helped us handle the process extremely well. This is the 2nd golden we’ve had to bring here in 2 years. Prayers it’s a long long time for us to return. But this is the best place for the best for your loved one 🙏🙏❤️❤️

The Vets and Vet techs have taken really good care of my dog, Annie, and me as well. Last night one of the Vet Techs, I believe named Katie, brought me a blanket as she noticed I was shivering because I have really low iron and their hospital was freezing (to me). Lol Annie was close to passing away and the Vets managed to get all of her vitals and body temperature back to normal again. I feel very grateful for all of them for taking such great care and giving me as much information possible. I highly recommend taking your babies here.