Central Vets Valley Stream

Very clean place. Quick courteous service. Of course you have to have the means to care for your pet. This is a business not the Humane Society. They took very good care of my Boxer “Nico” every time it was necessary. I’m sure they will do the same for or new addition, “Nera” a Giant Schnauzer.

My heart is still broken.. Brady was suffering from congested heart failure.. From the moment we enter the time he departed, they were hands on any question and concerns they were there.. Bradys family truly appreciated everything you guys did and tried to save our beloved brady...

I'm very disappointed with this place. It was my first time ever going here. I heard about it from a neighbor. My advice is read the reviews. I truly wish I had. Our dog was old yes. But a very big part of our family. He was sick so we had no idea what was wrong . I call them to ask about cost and services. A woman let's me know the fee for an emergency visit. I then asked "Do you have a payment plan" she says we offer Care Credit. As desperate as we were we applied for it. The clinic fees are exuberant! The veterinarian comes in and says we'll looks like he might have a blockage, issue with prostate. We will need him to stay overnight, intravenous antibiotics, sonogram, x-rays, blood work. He will need surgey to remove the prostate. SOUNDS HOPEFULL!!! Yup, we thought so and paid them. The following day we picked him up. They said give him these medications which was additional fees. His blood work is remarkable! He needs surgery and he will be fine. The cost was over $3k we took him home and decided to see if the ASPCA could see him. Unfortunately, they had appointments So, the next day we returned to Central and our dog was in discomfort. We saw a different Dr. Who was very nice, knowledgeable and explained everything to us. Keep in mind we took our dog on December 19, picked him up on December 20 and returned with him on December 21, 2022. This Dr says his condition is untangible. It's best he be put to rest "Im sorry" cause surgery is not the best option. To many other things to worry about Stent, etc. Thank you for your honesty! We had brought him back ready to pay for the surgery with hope, to be told otherwise this was like being hit with a brick. He was suffering couldn't walk or stand up and he was crying. We wanted so much to save him. We had already paid over $4k and I feel like if we had been told this from the other 2 Dr's I had spoken with if, they had been fully transparent. They weren't they gave us hope, they made it seem like yes, have the surgery he will be fine. In the end he passed away on December 21, 2022. Beware of places who put money first!!! Read the fine print they know Care Credit will allow you to dispute charges. So they wrote down owners are aware dog is in serious condition. However, this was not communicated to us verbally. Your at your most vulnerable and they perhaps take advantage of your siruation the love of your precious animal. Your signing the papers in distress and not reading everything. Our mistake! I think they should be fully transparent and verbally discuss all possibilities before jotting down a note. I would have appreciated it more. I also chose to leave the names of everyone out of this review. I do value respect. Perhaps you can be more transparent with your customers in the future. We miss him so much! He was cremated on December 24, 2022.

Anyone should think twice before going to this HORRIBLE PLCE. You will pay a high bill, you will not be treated with compassion, and your animal will be treated like a slab of meat and another opportunity to make money. They also have a "deal" of some sort with the Town of Hempstead Animal Shelter where they rush lost pets to their deaths and ring up a high bill without following the procedure of trying to find the lost pets owners. Just look up the story of Toast & Spirit. Stay far away from this place.

I brought my dog and cat to this animal hospital twice and both times were a great experience. They were very honest and very caring towards me and my animals. I recommend friends and family to this hospital and they were very great full for the doctors and vets that took care of the animals. I would recommend this place to anyone who needs emergency care for their furry friends.