Hyde Park Animal Hospital

I was so disappointed by the rude treatment of Dr Mintzer and the receptionist at Hyde Park Animal Hospital today. I have three dogs, a cat and two rabbits... I have spent thousands of dollars in just the few months at Hyde Park Animal Hospital. They were disputing me about a $150 charge back in March. In March alone I spent over $1,000 at the vet. I was confused as to why they were asking for more money. Apparently they had neglected to charge for blood work and now we're asking to recoup the cost. Rather than offer to problem solve with me, or print out the charges to review with me, or anything else that might have been good customer service, the doctor came out (without even acknowledging me or looking up from his phone) and told me I would not be able to get my dog's medicine until I paid the amount. If I were trying to short change the place, I get it, but I'm not. I'm simply trying to understand why they're asking for more money. They lost a customer today. And I will never recommend them again.

Dr Mintzer should be embarrassed and ashamed of himself. He doesn’t care about losing customers, so I doubt that’ll happen. One of the vets had a clerical error occur with a prescription given to my 4-month old puppy. Not too big of a deal, things happen. However, multiple people, including the female vet, one of the vet techs, and the receptionist all told me this was a clerical error. I was offered a visit, which I accepted. My partner brought the puppy, and I later called because they wanted to charge us for some medications. I asked to speak with the vet that was treating my puppy, and was connected with Dr. Mintzer. I wouldn’t talk to my animals the way that man spoke to me. He was condescending, rude, and disrespectful, just because I had questions. He then tried to say that there was no clerical error, the puppy just has a stomach bug; she might have a stomach bug, but when THREE separate individuals told me that her prescription was wrong, I feel its only appropriate to ask questions. Dr Mintzer didn’t want to hear anything and only wanted to explain everything away. He needs to learn how to have a sliver of respect for other people, because I am disgusted. How is this man allowed to handle animals? Based off of other reviews, he’s just a miserable man!

I respect the staff . They handled me and pet when I was most stressed. Unfortunately my cat didn’t make it but the vet did what they could to make me my pet were comfortable through this hard time . They did what work and research they could . I recommend them!

I highly recommend Hyde Park Animal Hospital! They have taken such great care of my animals over many years, for both medical reasons and boarding. They're the only people I trust to be fair, honest and thorough.

Visit 1. Brought my cat in with an injured tooth. She received a full cleaning, and tooth was extracted. Was given 2 stitches and laser treatment to speed healing. Rabies vaccine was given. Was sent home with anti-inflammatory, but no antibiotic. Charge: $754 (-$128 discount for "oral hygiene month"). Visit 2: 4 days later I smelled odor of rotting flesh and saw infection at extraction site. Vet said they forgot to give antibiotic, so gave me some. Did nothing else. Charge: $54. Visit 3: follow-up visit 2 weeks later, vet was not able to view extraction site, but said he was sure it was okay. Charge: $60. Fairly expensive substandard vet care.