Animal Medicine & Surgery Clinic

I don’t know where to start. My dog was hit by a car a couple of weeks ago and suffered a really bad fractured leg ,and I didn’t know where to turn a lot of places are in this business for the money not for the love of the animal. When I called and spoke with the office assistant her voice and concern lead me to their office and I’m forever grateful for the surgeon and staff. They have my Klay looking brand new. I’m forever appreciative of the staff a great environment and caring team. Thank you again guys

I saw a lot of negative comments stating that this place was only after your money and the people were rude. I didn't get that from them at all. I had a last minute emergency appointment today. They were booked but squeezed me in due to my cats problem (which was really nice because they didn't have to take me). The receptionist was nice, the gentleman who comes to your car to get your pet was very nice. He was super informative and super understanding. They break everything down to you and you choose what you want to do. They are not pushy and /or forceful. They gave me my xray results and even said that I can use them to get a second opinion. Doctor visits are always going to be a bit on the pricey side especially without insurance. It comes with the territory. If you can't pay it it's okay, it can be a lot. I just don't think that should be taken out on the vet for just doing their job.

The staff ,the Doc, the everyone was awesome. I have 0.0 complaints..I don't think Roscoe had any complaints either

The only good thing about this animal hospital is that it is local. My mom took our dog to this animal hospital because he had boil on his neck that had been bothering him for a few days. Neither my mom or I knew dogs could get boils so we thought it was best to take him an animal hospital and see what they could do. After hearing what she had to experience at this place we are never bringing our dog here again. The vets accused my mom of abusing our dog and when she said she didn’t they asked if anyone else had done something to the dog at home. She was disgusted by this accusation because no one in our family would ever treat a dog like that. Our dog, Prince is very loved and we care for him very much, it’s the reason why we took him to the vet in the first place. We had concerns for our dog and couldn’t do much for him on our own so the next best thing was to take him to professionals (or what we thought were professionals). She proceeded to tell me that the vet treating our dog didn’t know what boils were. I was shocked to hear this because people can get boils too, it’s not like it is a new thing.

Appointments are needed. I have been coming to this vet for over 15 years with all my cats and obviously, I have been satisfied with their services. Now I can't say the same. Because of the pandemic things have changed drastically. You are not allowed inside with your pet. I understand the reasoning, but they need to do better. To the non comprehending reader that was in such a hurry to drop insults my way, it's ok if you did not understand. Not once did I say I would not abide by the rules and regulations. I do respect the rules. Just like how you guys come outside to get our pets, and I might add without a mask, one owner at a time should be allowed to enter with their pet. All I am saying is maybe come up with a better solution for us pet owners. I am sure I am not the only one who thinks this way. Again, understand what you read and comment approprietly.