Craig Road Animal Hospital

Losing a family pet is right up there with family loss… heartbreak and loving memories… BUT we shout out to these employees that were at our side when our Bella had to be let go❤️❤️❤️stressful day but was made so much easier with all friends at Craig Animal hospital⭐️⭐️⭐️Bella was a feral momma who had 4 babies… we raised them … adopted out and my Sara took Bella… persnickety… set in her ways… she fit in… even friends with family dog Charlie… she left her mark on our hearts and will be truly missed.., HIGHLY RECOMMEND THIS GROUP AT CRAIG ANIMAL HOSPITAL… we thank you for making our sad time a little brighter and for attending to our girl with compassion and forever love🌹🌹🌹GOD BLESS U ALL.., Sara, Elijah, Lukas. Charlie and Vicki Allen❤️❤️⭐️⭐️⭐️⭐️⭐️⭐️💕💕💕💕

This place doesn’t take the time with their customers like they used to. They didn’t spend more than 2 minutes to look at my dog. They are busy but that doesn’t mean you should cut corners. They also reported my dog to animal control after it bit the veterinarian’s thumb. Now my dog is on a 10 day quarantine and on top of that I got a $450 bill! Thanks guys!

Amazing staff! These professionals helped us in a time of need. I already left a negative review over at Providence Animal Hospital (literally the worst place to take your pet/family member). My wife and I had a 12-year old Chihuahua named Peanut. We had originally setup an appointment at Providence (I should have known better after taking our dog Eli less than a year ago) I urge you to go read the review on their page. Horrible Dr. Perry, oh man. Anyways the staff and Dr. at the Craig Animal Hospital are amazing. They went above and beyond. They made an extremely difficult situation (Euthanizing our pet) a little easier. I forget the Dr.s name, I apologize, but she was so amazing! After the Dr. at Providence tried to take advantage of us at a highly-emotional time in our life, also giving our daughter false hope, and after only looking at our dog for two seconds. The staff and Dr. at Craig Animal Hospital, listened to us, and then explained to our daughter the situation, and she was a true professional. Unlike the Dr. at Providence. He literally opened with “You need to convince me to Euthanize your dog” immediately following up with hundreds of dollars, actually 2000 to 10000 worth of surgery that would follow for our pets collapsing Trachea. We knew full well what was to follow. We tried explaining the situation (while they intentionally played really sad music over the loud speakers in their office). If you want medical assistance for your pet, do not go to Providence. But after preparing to Euthanize our dog, Providence pulled that. We ended up going to Craig Animal Hospital. I will end on a positive note. The Staff was amazing at the Craig Animal Hospital, and that is our new medical provider for all our pets. Thank you all so much for your compassion, and for actually listening to us and our unique situation.

I am heartbroken and beyond disappointed with the lack of professionalism and accountability at Craigs Road Animal Hospital. Here is my experience: On October 10th, I brought my two cats to the vet to be microchipped and vaccinated so they could receive the proper documentation for international travel. One of my cats was due for a rabies vaccine, while the other wasn’t due until February. I clearly explained to the staff that despite her not being due, the rabies vaccine was essential for her to meet international travel requirements, as the documentation must reflect a vaccination administered after microchipping. The nurse assured me they understood and would take care of it. Due to one of my cats being difficult to handle, they insisted on using anesthesia for the procedure, which cost $350—something I accepted, thinking all necessary steps were being handled. I left that appointment confident that both cats were fully prepared for travel. Fast forward to mid-November, I scheduled the final pre-travel vet visit to receive the official travel documentation (valid for only 10 days). When I confirmed the appointment, I was shocked to learn that my second cat was not vaccinated for rabies during the October visit as promised. No one had communicated this to me, leaving me completely unaware that I was missing a critical requirement for travel. Now, just days before my flight, it’s too late to vaccinate my cat, as there’s a mandatory 21-day waiting period after vaccination for international travel. This means I am forced to leave my cats behind, breaking my heart and disrupting all my carefully made plans. To make matters worse, I cannot even consider having someone send my cats in the luggage compartment after I leave—it would be an incredibly stressful and traumatic experience for them, and it’s simply not an option for me. My goal was to ensure they were fully prepared and able to travel with me in the cabin, where I could care for them and keep them comfortable. I’ve been a loyal client of Craigs Road Animal Hospital and Dr. Goldfield for the past 13 years. To be treated with such negligence and lack of communication after all these years is devastating. Their failure to carry out what was explicitly discussed and agreed upon—and to notify me when they didn’t follow through—shows a complete disregard for their responsibilities. When I brought this issue to their attention, no one took ownership of the mistake or offered any solutions. The negligence and lack of accountability from this clinic have caused me immense emotional and financial distress. I trusted them to handle an important and time-sensitive matter, and they completely let me down. I cannot recommend this place to anyone, especially if you’re relying on them for detailed, critical procedures. Their negligence has caused irreparable consequences for me and my pets.

I live about 70 miles away from the clinic a friend told me how nice it was and he had a great experience having to put his dog down. My 15 year old dog needed to be put down. So I called they said come right in. I drove all the way there they sat me in a room for well over 11/2 hours and not one person came in so I left and drove all the way back home with my dog and had to watch him suffer again all night.