Ramtown Animal Hospital of Howell

We've been taking our cat, Helena, here when she was diagnosed with stage 4 bartonella. During our visits, the vet has been very helpful and takes care of her whenever we bring her in. She's gone as far as to have given our cat free fluids while she had a high fever and free oxygen when she had trouble breathing. Just wanted to say thank you to Doctor Nabila and the staff, who are very friendly and wonderful.

Dr. Nabila Demian & team has taken the BEST care of Puck since we first started going there in November 2020. Puck has had TWO surprise surgeries- both by Dr Demian as well as his neutering and back dew claw removal. Each time the experience has been as pleasant as possible for Puck & I. The most recent time the Dr stayed open well past close to do surgery as we were leaving in vacation that night. Dr Demian is always willing to give me a write up of the expense before the procedure starts & she accepts the Care Credit card! We appreciate Dr Demian and staff SOOO much and are so happy we found them. Pictures: back dew claw removal & papillomavirus removal from ear.

This practice is disorganized and inconsiderate bordering rude. The worst experience there was when my dog had to be put down. They made us wait a ridiculous amount of time, my heart breaking the entire time. They didn’t have one ounce of compassion for what was happening either, the staff went on gossiping about various topics the entire time. To top it off, I received the WRONG NAME CARD on the dogs ashes. Was it really even my dog? (Who actually knows). I asked them about ten times to send me a new placard for the box, and each time they said they would and then never followed up. I even went in person to ask and again, they never followed up, so after the tenth time I quit asking. This place is the worst and also smells horrible. I wish I could give this place negative stars for that whole experience. Update: in response to the owners comment I publish two photos providing evidence that this occurred at Ramtown Animal Hospital. We are not the Waldman Family (wrong) and my pets name is spelled wrong and the owners name on the card is incorrect. I just hope that I received ashes from my dog… but this couldn’t be confirmed.

After a long day I came home on Saturday after 3pm and my poor cat scratched its eye so bad that it almost looked like the eye was out of place. It was scary. Within minutes my vet referred me to another vet hospital over a hour away. I called This office and was amazed .... they saved not only my cat but me. They stated come right now and when I walked in the office they brought us right in a room. My little one had to have emergency surgery that night. The doctor and her team was amazing and very compassionate. The doctor explained all options. I can't say enough about how great they are. 100 STARS !!!! THANK YOU !!!

Edited to add response to rude staff. My husband and I paid you $2,000 for Max’s care and have receipts. Maybe you should stop overcharging. We took our pet to another vet, had the same service and paid less than half your cost. You were trying to push surgery on us so you could make more money and we refused. You claim to be a luxury vet but are an unorganized office with an unprofessional staff and that place is always a mess and smells.