Silver Lake Animal Hospital

Silver Lake has been awesome with our Springer puppy and our cat. All of the staff there is amazing and so nice and friendly. Their prices are also fair and not to high. And not too hard to get in for appointments. Highly recommended!

They messed up a simple spay surgery of my cat. She now has feline remnant syndrome from it and they don’t even care enough to make her a priority surgery to get that taken care of, nor did they wanna own it and say they’d cover the cost until multiple arguments occurred to change that. Plenty of other vets and surgeons said it was human error that would cause this and they should be liable. Own your mistake silver lake and fix my cat.

I could tell you my 4 month old puppies whole long story but I’ll hit the main points. We went to this clinic a whopping 3 times. I am beyond disappointed I wasted my dogs time at this clinic. Especially at such an impressionable age. -The clinic is a mess -99% of the staff is extremely rude -They judge you if you don’t want to give your car sick puppy treats -The owner has no contact info, it goes to the generic front desk email -They do not make any accommodations -They add med charges before asking if you want to spend money on it -They will not allow you to handle your own dog -They demand food in front of your dog during shots -The vet Dr. Helen is leaving, we did not get good vibes from her -The owner might close -The staff will sit on the other side of the door and talk and stare like you can’t hear them -They tell you “we aren’t continuing our relationship at this time” when you ask if something can be done differently because what they are doing clearly upsets the dog. - They flat out tell you “no” instead of conversing the best solution or refer you “to a clinic that will”. -They take your dog in back of clinic without your knowledge. -They expect your puppy to get shots without moving, flinching, backing up, whining or moving at all. If they don’t, they will say your puppy is “too aggressive”. Never be afraid to advocate for your pet because you know them best! Be strong, even if it means the clinic is intimidated by you and they refer you to another clinic.

I regret bringing my cat cat here. At 19 I want to make her as comfortable as I can, I paid a lot to have her blood work done and was told it was all normal but they want to do x-rays. I'm not getting her a liver transplant, she's 19. On top of that we rescheduled ONE time when a snow storm came, plenty of notice, now they want a 150 down-payment for each visit. No thanks. All about the money, not the quality of life for the animal.

Have been taking pets to Silver Lake Animal Hospital forever. Always good results. My most recent visit was with Dr. Helen. She was thorough in her examination and effective in her diagnosis and treatment. She was also complimentary of my kitty which I also appreciated.