Banfield Pet Hospital

A wonderful veterinary experience, from the welcome desk to examination and treatment. Friendly and professional approach. A clean environment. My cat Lady Siam was vaccinated yesterday. They called this morning and asked how she is feeling. You cannot find this practice even in pediatricians! I definitely recommend Dr.Camille Karpik.

Look, the vets and technicians have always been fine, but you need to know that their insurance product is not insurance. According to them, you are just spreading your payments out for services rendered or some such thing. After paying them them on time every month on multiple dogs for 15 years we are now expected to continue paying for veterinary care for our dog that is now dead. When contacted, they were indignant and harsh about getting the last two payments. We lost our last dog to an undiagnosed medical condition and their response was for all intents and purposes "that sucks, now pay me." Without a doubt we will never use Banfield services again; their veterinary staff is fine but their business staff is frankly heartless.

Great service and care from good people. They treated my elder cat with care and dignity till the end. I will always be thankful for their blessing. RIP Samurai 2008 - 2024

I love this clinic because it is less than 20 minutes from my house and they always have same-day appointments. The other Banfield Hospitals are usually booked up days in advance, which is great for those planned appointments like comprehensive exams. But when my dog gets injured playing or steps on something, I don't have days to wait for an appointment. The receptionist is very well-informed and polite. She is very kind and eager to please. She loves dogs. The veterinarians here are very helpful and professional. You can tell that they have been in this field for a long time because they are very experienced. They are very proactive in calling you and reminding you of your appointments. They always call the next day to check up on the health of your dog and to make sure to address your additional questions or concerns. My dogs don't normally enjoy going to the veterinarian but after the great treatment we received, they now love walking into this Banfield.

I elected a dental cleaning for my cat based on the recommendation. She wasn't in great need of a cleaning so it was more preventative. I dropped her off at 8am. She did not start her procedure until about 2pm, so she was in a crate for 6 hours just to hold a spot in line? When I was finally called, they said she was in good shape and the procedure and anesthesia went great. They said I could pick her up around 5pm. I don't know when it was decided that 9 hours is acceptable for a "quick" cleaning. I would never have done this if I had any clue it would take this long and my cat would be locked up for most of the day. Never coming back.