Big Lake Area Veterinary Hospital

I have Been a customer for several years and they don’t disappoint! I have had several large dogs live past 13 and I owe it to their knowledge and expertise. They care about all pets and owners and are very compassionate and friendly. Their full schedule goes to show they have many returning customers that feel the same way I do. Thanks for all you do to help keep my pets healthy with long lives!

My family and I have been relying on BLAV for over 27 years now, and we cannot speak highly enough of their outstanding services and most importantly, their hearts. From the moment we stepped through their doors, it was evident that they genuinely care for all animals. Our COVID dog was terrified and tended to get anxious during vet visits, she was treated with unparalleled patience and understanding. The staff took the time to create a calm and reassuring environment for our pet and now they are among her favorite humans. We are currently working on re-socializing her, so we have her out and about with us from time to time, and she still gets nervous- but she saw her doctor on one outing and went to her for reassurance and comfort. On top of routine care they have come through during emergencies with our pets. They showed exceptional expertise in handling critical situations and promptly referred us to the ER Vet when necessary, but not before taking the time to stabilize our pets before getting us on the road. Beyond their evident love for animals, the staff are a wealth of knowledge and is incredibly informative. They take the time to thoroughly explain the pros and cons of different treatment options, ensuring we, as pet owners, are well-informed and actively involved in our pets' care. This level of transparency is a true testament to their commitment to the well-being of our furry family members. The entire team has gone above and beyond to understand our pets on a personal level. They know our pets well and have developed strong bonds with them. This personal touch sets them apart from other clinics, making us feel like our pets are in the best possible hands. LOVE THEM! YOU WILL TOO!

We have been taking our dogs here since we moved to town over 9yrs ago. They have been very accommodating and always show a lot of compassion for dogs. We love Big Lake Vet Hospital and would recommend them to anyone!

I cannot thank Dr McAlpin and the wonderful staff at Big Lake Hospital for the care they have given my pups when they needed urgent care. The entire staff was so kind and helpful and fit my pups in when I knew they were short staffed. I am forever grateful for all they have done with keeping my pups healthy.

I make the drive to this location just because of how much the staff cares for my fur-children! I have been with Dr McAlpin at the St Michael location for decades, and now I see her at the Big Lake location also. The staff is kind and accommodating to both of my older cats - but especially to one that always has a bad attitude when she's at the clinic! The techs are patient and gentle with her. I appreciate their welcoming attitude when we arrive, now bimonthly because of the needs my "grumpy" one has. What could be a dreaded trip for me, and traumatic for Callie, is something we accept because I'm always greeted so warmly. Thank you to everyone--especially Dr McAlpin--for knowing what's best for the little lives that mean so much to me!