Norwood Animal Hospital, A Thrive Pet Healthcare Partner

I've been taking my pets here for over a decade. The technicians and doctors are always very kind to them. They scrolled appointments quite soon when I call them and email me the results and receipts within a couple of days of my visits. Have emailed PDF receipts and doctors notes makes it very easy for me to submit classrooms to my pet insurance. One of my cats is very nervous when we have to go to the vet, but one of the technicians (Eric) there is so kind to him, he calms down during the visit, and we are talking about a literal scardy cat here :p. They also still practice good covid security measures with making still required and plastic barriers all along the cash registers so it is safe when dealing with the reception. The also offer curb side assistance upon request. And this is on 06/15/22 when most places act like covid is over and have dropped all safety measures. I'm glad this place is only 5 minutes from where I live.

Brought my new kitten here and from the initial visit to neutering it was one of the easiest, smoothest experiences I've had with a vet ever. Every one was so extremely nice, helpful and extremely patient with an anxious cat and an even more anxious owner. I'm more at ease knowing if I ever have a question or concern they will be able to help. I can recommend them fully

They (usually) get the job done but put up a lot of hurdles to getting medications cheaper (eg from Chewy for flea/tick) - they really want you to pay extra going directly through them. Office staff not helpful, and today was the final straw - we needed them for a minor issue with our dog and they told us to just go to Tufts as they have no availability all week (it’s Monday…) Not a dependable service I guess, so we’ve made an appointment elsewhere and will be switching vet providers. I don't see how to reply to your response so I'll leave it here. It was a woman - don't recall the name - that I spoke with. If you had availability and I was told you didn't, then I'm not surprised they didn't somehow log the call. We got an appointment elsewhere and are moving on. Thanks.

I have been bringing my dog here only since Covid happened. They are very professional and responsive considering the situation we have been in. He has been seen for both a sick and well visit and the staff and doctors have been very helpful and communicative. Appointments are easy to get compared to other veterinary offices from what I hear from friends and family.

I’m a bit of a helicopter parent to say the least. I try my best not to be an annoying client, but sometimes I can’t help myself in regards to my fur child. Norwood animal hospital’s staff has always been so patient and lovely with the both of us, through the little “insignificant” visits to the bigger, scarier ones. I cannot praise everyone who works here enough, their considerate care for my dog reassures me every time he needs work done or needs to stay. Which happens quite a bit as he’s a senior dachshund. As someone who has worked with animals professionally for around five years now too, I can confidently say they’re some of the best of the bunch.